I think that many people might misunderstand, or maybe don't know why we do the things we do. in around 2007 or so we started developing our own software for certain vehicles. This was done out of need as there was often errors, or missing items in commercially available solutions. We found ourselves often having to chase issues caused by the software rather than focus on being able to calibrate things properly. Since we were having to chase down errors to work around them, we felt it was best to start taking the time to make things for our own exclusive use and knowledge. Since those days we have greatly expanded our coverage, understanding, and capability, especially in the world of EcoBoost. This is why we have so often been first to market, sometimes offering tuning solutions for years before anyone else, and have offered solutions that no one offers today (like calibration for our fuel pumps, flex fuel on certain applications, etc). This also allowed us to ensure that we are calibrating these vehicles while utilizing the OEM control logic, rather than brute forcing it to do what we want.
Fast forward to what we offer now, often people have talked about logging, and wanting the capability to log and send those logs to us. Up until the release of our MyCalibrator Touch, we had always said no. Mostly for the reasons like incorrect data items, incorrect units, and often, far too slow of a data sample rate to be of any real use. Well, as we build out the function on the MyCalibrator Touch this will not be a problem anymore. We will be able to review, and trust it. Currently it's still in BETA, but it's close to being a stable release so it can be used more for actual tune revisions, and for those who want to log for peace of mind.
We went down a far more difficult path, but it was so that we could ensure a better, safer, more consistent result that relying on other companies was not allowing us to do.