Issues

[Retnavy]

While on cruise control, at 70 MPH, the system drops out. Was able to resume and go for about 5 minutes and then another drop off. Resumed again, and then all dropped out. Car went into limp home mode, lack of power, can't shift tranny either auto or manual, low speed! "GET OUT OF TRAFFIC!" Following indications, flashing wrench light/cross traffic system fault alternately in center gauge. Traction control warning light in right gauge cluster on constantly. Got to side of road, shut ignition off, and restarted car, all back to normal. My fault, I failed to get health report 1st time. 2nd event about 3 weeks later, this time I got the report. On both, shutting down and restarting car reset errors and I was able to continue on normally.

Engine\Tranmission repoert - Wrench - Urgent - Power train malfunction\Reduced power

Brakes\Suspension - TC, IVD, RCS Event Fault

Dealer verified and followed TSB 10174 and replaced TR Sensor and pin.

IAW my tech, this sensor would cause intertmittent feedback into the system causing the problem. Only time will tell if it is indeed fixed.

If this happen to you, you imediatelty become a safety hazard on the road.

 

[EcoBrick Bob]

How many miles on your SHO at time of problems?

I have not heard of Transmission Range Sensor issues on EcoBoost Flex's to date.
Some of the non-boosted Flex owners have had a similar condition.

Is this possibly a tranny issue that affects all Taurus, Flex and other Ford FWD 6spd Autos,
or is it unique to the turbo engine?

If there is anything on Flex Forum, will post about it here.

 

[hawkeye18]

FWIW, you're not the first person to have this problem, and actually this post (http://www.shoforum.com/showthread.php?t=107637) seems to be why there is a TSB for that issue.

Glad to hear you got yours fixed.

 

[2010sho]

These symptoms sound similar to one I have had intermittently.

Can someone post the TSB or a link to it.

Thanks

 

[Retnavy]

The car had under 11K the 1st time, 13.8K the 2nd. Seems the TR sensor is/was causing feedback to the system causing the "limp home mode." The System does not capture or retain any error codes from this issue. Had I not sent a vehicle health report on the 2nd event, there still would not have been codes, etc. to go by. Since this is an intermittent issue, the dealer could not duplicate it. Prior to the "health report," they were shooting in the dark for repair. The only other issue I've had transmission wise, was it would intermittently hunt for a gear. The valve body was replaced for that issue. Again, this issue was still happening, although less frequently after valve body replaced. This has not happened since TR sensor was replaced, but then it's only been driven 2 days since repair, less than 200 miles.

 

[oneziggy]

Ok, what are you refering to regarding a "vehicle health report"? Is that something that the nav system has built in to it? I am having similar intermittant problems and the dealer cannot replicate, therefore, are not doing anything to fix.

 

[SHO U UP]

Ok, what are you refering to regarding a "vehicle health report"? Is that something that the nav system has built in to it? I am having similar intermittant problems and the dealer cannot replicate, therefore, are not doing anything to fix.

Check your owners manual on this info to be sure. I know the Navi optioned cars have it, and I remember mine asking me one day if I wanted to run the report. I said "no" to the screen, and it hasn't came back up since. I also read somewhere that once you do this report, your vehicle info is "locked in and traceable". I wish I could remember where I read it at. It would also do what some folks would call an "invasion of privacy". Any info, music, pictures, phone numbers, addresses, etc that the car hs stored will become property of Ford or whomever. I was going to do a report on the car, but after reading what I did, I'm not doing it. If I do find the posting on this again, I'll make a thread about it.

 

[oneziggy]

Thanks for the info SHO U UP...I would love to check my owner's manual...but it's at the dealer with the car so those knuckleheads can tell me they can't replicate, therefore cannot fix it....

 

[hawkeye18]

Ta-da! The internet is a wonderful thing.

https://www.fleet.ford.com/maintenance/owners_manuals/default.asp

 

[Retnavy]

There is now a TSB out covering this issue. TSB10174!

 

[Newad]

Thanks for the info SHO U UP...I would love to check my owner's manual...but it's at the dealer with the car so those knuckleheads can tell me they can't replicate, therefore cannot fix it....

Ditto.

 

[Newad]

The third sevice department I visited actually told me in the privacy of my car, as a "favor" he said, that he could not begin to dig or open a trouble report without clear signs (broken bones) that could not be ..ignored. He said this was due to the Lemon Law in my state. He in so many words telling me that because of the Lemon Law if the car is troublesome but it isn't really bad and there are no codes that I will have to live with it. This is thier training? It is shit like this that will have me looking at another auto maker.

GM never played this game with me.

I love the car but this transmission feel really effects the experience behind the wheel. The guy told me when it grabs a gear hard and my head jerks that that is a good thing for the gears, less wear. LOL??

 

[hawkeye18]

The guy told me when it grabs a gear hard and my head jerks that that is a good thing for the gears, less wear. LOL??

This is actually true, right up until the point that it starts breaking hard parts. Every time an automatic shifts, it does so by slipping clutches. Now as I'm sure you're aware, slipping clutches isn't exactly good for clutches. So, the harder (and quicker) an automatic shifts, the less time is spent slipping clutches.

Seems like your guy is actually being quite honest with you. It's not often they tell you the truth, especially on things that aren't quite so good. I would put more faith in him.

 

[Retnavy]

If you have a SHO, you have sync. If you have sync, pair your phone so you can use sync when needed. The next time the event happens where the car goes into limp home mode, gives several indicators in the gauge cluster, run a vehicle health report, "prior to shutdown and restart!" Whatever codes that are there will be "cleared" when you restart the car. "These codes are NOT captured!" Also, if you have registered with Sync-my-ride, you will get an email notification of the report. Go to the address in the email, open the report and see what's there. Copy, print, do whatever you need to do to ensure you have the codes for the tech. Leads them to the TSB I posted earlier.

 

[oneziggy]

My SHO has now been at the dealer for three weeks. They claim they have ordered a transmission sensor and retaining pin, have recieved it, but I don't know what is delaying their completion of the work. I think I'm about ready to raise some **** with the service manager.

Retnavy, did the sensor and pin replacement done on your vehicle fix the problem?

 

[LotusDriver]

I had the trans range sensor replaced once. Three weeks later we were back to the limp mode issues. They replaced the sensor again with a "new updated" sensor 6 weeks or so ago. So far that one seems to be working, but I can only think its a matter of time before it starts happening again.

Don't be too quick to blame the service department. These intermitent problems that don't throw codes are very difficult to diagnose.

 

[Newad]

This is actually true, right up until the point that it starts breaking hard parts. Every time an automatic shifts, it does so by slipping clutches. Now as I'm sure you're aware, slipping clutches isn't exactly good for clutches. So, the harder (and quicker) an automatic shifts, the less time is spent slipping clutches.

Seems like your guy is actually being quite honest with you. It's not often they tell you the truth, especially on things that aren't quite so good. I would put more faith in him.

Sounds like good advice. I'll stick with this service department.

 

[Newad]

I had the trans range sensor replaced once. Three weeks later we were back to the limp mode issues. They replaced the sensor again with a "new updated" sensor 6 weeks or so ago. So far that one seems to be working, but I can only think its a matter of time before it starts happening again.

Don't be too quick to blame the service department. These intermitent problems that don't throw codes are very difficult to diagnose.

Yeah I know. It is very much like getting a doctor to prescribe you medications for symptoms when he can't find anything wrong with you. I did get the implication that they couldn't do anything 'till **** up because of the lemon law. Lemon law should protect us not impede repairs. Two service departments told me that is just how it shifts, mostly, but never felt the hesitation or jumps.

This will take some investigation and help on my part. What is the voice command to run a report? I have only had the car for 1 month and run one report but it asked me to do so.

 

[luigisho]

I had the trans range sensor replaced once. Three weeks later we were back to the limp mode issues. They replaced the sensor again with a "new updated" sensor 6 weeks or so ago. So far that one seems to be working, but I can only think its a matter of time before it starts happening again.

Don't be too quick to blame the service department. These intermitent problems that don't throw codes are very difficult to diagnose.

Damn Lotus. I though you would have bailed on your car by now. Glad you're still here though. Good info from 1st time owners still in the car as issues arise.

 

[Newad]

Yeah I know. It is very much like getting a doctor to prescribe you medications for symptoms when he can't find anything wrong with you. I did get the implication that they couldn't do anything 'till **** up because of the lemon law. Lemon law should protect us not impede repairs. Two service departments told me that is just how it shifts, mostly, but never felt the hesitation or jumps.

This will take some investigation and help on my part. What is the voice command to run a report? I have only had the car for 1 month and run one report but it asked me to do so.

http://www.syncmyride.com/Own/Modules/SupportContent/UsingServicesSupport.aspx?hdi=18

That should be helpfull. It wasn't hard to find actually.

I am so relieved I will be fixing this soon. The sticky is getting it to port to Sync. Wonder if my tech's will consider Sync reports enough to open a major repair.