expertshot
New Member
I have a 2013 SHO with 73,000 miles on it. I drive almost exclusively highway miles, racking up about 60,000 of those miles in the past two years on the highways.
Long story short, I started smelling something. Dealership told me it was probably spilled oil. After it continued and I found a small puddle under my car I took it back. Now they said my PTU has failed and needs replaced. They also found a turbo down pipe leak. To fix both issues, it's going to cost me a whopping $2,000 or more.
I called Ford and asked for assistance. I explained the situation to them, including that I bought my SHO brand new on May 31, 2013, so by years it would have ran out of warranty this past May. I also explained that these are highway miles and that I've had no other issues with the car. Ford is not going to give me any assistance because its out of warranty. The best they could do was tell me to save my receipts in case there is a recall in the future on that part.
Obviously, I'm a bit shocked that this happened. What's more surprising is that Ford isn't going to do anything to help me, even after they know how many vehicles we have purchased from them. In fact, I'm trading the 2013 SHO in for a new one in May of 2017 (that was the plan at least). Still, they won't help me out. It should go without saying, but I'm now skeptical of buying a new SHO in May considering I'm going to rack up a ton of miles on it long before it's 3 years old. I understand things fail, but a PTU shouldn't fail at 73,000 miles, just over three years old, and almost all highway miles, right?
Has anyone had a similar issue with their SHO? Does anyone have any advice on getting any help from Ford? Thoughts?
Long story short, I started smelling something. Dealership told me it was probably spilled oil. After it continued and I found a small puddle under my car I took it back. Now they said my PTU has failed and needs replaced. They also found a turbo down pipe leak. To fix both issues, it's going to cost me a whopping $2,000 or more.
I called Ford and asked for assistance. I explained the situation to them, including that I bought my SHO brand new on May 31, 2013, so by years it would have ran out of warranty this past May. I also explained that these are highway miles and that I've had no other issues with the car. Ford is not going to give me any assistance because its out of warranty. The best they could do was tell me to save my receipts in case there is a recall in the future on that part.
Obviously, I'm a bit shocked that this happened. What's more surprising is that Ford isn't going to do anything to help me, even after they know how many vehicles we have purchased from them. In fact, I'm trading the 2013 SHO in for a new one in May of 2017 (that was the plan at least). Still, they won't help me out. It should go without saying, but I'm now skeptical of buying a new SHO in May considering I'm going to rack up a ton of miles on it long before it's 3 years old. I understand things fail, but a PTU shouldn't fail at 73,000 miles, just over three years old, and almost all highway miles, right?
Has anyone had a similar issue with their SHO? Does anyone have any advice on getting any help from Ford? Thoughts?