What all can be wrong with my SHO after idiot towed my car

[Donnie]

So about 2 weeks ago I was on the way home from work in my 2010 SHO. All of a sudden the car started running rough and smoking out of the exhaust. So I pulled over and called Ford road side assistance so they could send a tow truck. So about 1 hour later a 1980's tow truck pulls up (not a flatbed). I told the guy that this is a SHO and it is all wheel drive. He said no problem just put it in Neutral so I did and he hooked up. He then lifted the front of the car and took a rope to tie the wheels to the lift. I asked him again are you sure that its ok to tow like this as this is a all wheel drive car. He said yes its in neutral. So a few days go by and Ford calls me and said ok the car is good to go. I said great and went to get my car. They had to replace #2 fuel injector. I left the service department and the car was driving pretty good except for a kept hearing and feeling a vibration. So the next morning I took it back and they indicated that the drive shaft is out of round. So they have replaced that but they still have my car as they said the vibration and noise is still there.

I was reading that it could be transmission, rear end, drive shaft.

Has anybody ever experienced anything like this or do you have any ideas what all could be wrong?

 

[SHOdded]

On AWD vehicles, it is required that your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transmission, AWD system or vehicle.

If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.

Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
• Vehicle is facing forward so that it is being towed in a forward
direction.
• Place the transmission in N (Neutral). Refer to Brake-shift interlock
in the Driving chapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
• Maximum speed is not to exceed 35 mph (56 km/h).
• Maximum distance is 50 miles (80 km).

Yeah, so looks like it was towed incorrectly At best, it could have been successfully flattowed for a limited distance at limited speed.

 

[Aeterna]

I had a tow truck driver argue with me up and down one time about this, always listen to your gut man.

Sorry this happened to you. You dont want to tow a fwd by the front tires nor a rwd by the rear tires either.

 

[Capri83RS]

That was definitely towed incorrectly. I would make sure that Ford or the towing company eats the charges accrued for repairs and they should probably supply you with a rental .....

There's no way I would have let that guy tow my vehicle.

 

[2011TAURUSSEL]

I agree FLATBED ONLY......quote them the owners manual and if Ford Roadside assistance will not honor request ask for supervisor and refuse the tow until a suitable replacement is found.

 

[2011TAURUSSEL]

Keep the documentation I would escalate this with Ford and have the towing company pay for your repairs.

 

[markathome]

How far was it towed? Have you had a chance to make sure the AWD still works? I would think the impact would be on the PTU.

I saw a similar situation years ago with a Jeep Cherokee. I was in a company car that broke down. I told the tow driver not to tow with only front off ground, he insisted it was OK. When the driver started to pull away, there was obvious resistance, then something let loose on the Jeep. When they got to the shop, 30 mins later down the interstate, the fluids were dripping off the back of it. The transmission and AWD was ruined. The tow truck driver lost his job.


Sent from my XT1094 using Tapatalk

 

[BamSHO]

Sounds like the PTU is toast, yeah I would tell the dealer how the car was towed and def call FORD and let them know.