I hate to not dump on the dealer, but I have to say, my dealer is/has been great. I had a 2011 Mustang GT/CS with the MT-82. I NEVER had a problem with it. Ford came out with a TSB for a fluid change for colder climates, if needed. I took the Mustang in and they changed the fluid, which had to be ordered. Took all of three days, and then 45 minutes to do the change. They also replaced my rear axle vent with the updated version, and when I asked them to check for a diff noise, they replaced two gears, but the tech was not satisfied with the car, and called Ford. He told them he felt a slight vibration when driving it. Ford overnighted a new driveshaft, and it was installed the same day. The dealer had the car for three days, and I had a rental, on them. The Mustang had 27,000 miles on it when I traded for the SHO. I have not had the SHO back for service yet, but I believe I will still get the same service. Sad thing is we never hear about the good dealers, only the bad ones. As for the SHO, to keep this on thread, I have a little over 4400 miles on her, to include a 1200 mile round trip to Colorado, right into the big snow storm. We were at Estes Park, and the SHO was fantastic. No hesitations, or drivability problems, so far.