Guard Metallic Owners

[Juicybaka]

I purchased my 2016 specifically for the guard metallic color which is amazing with variances in lighting conditions.
I’ve seen one limited in this color and have no idea how many SHOs were produced in this color. Any thoughts?

 

[Johnbigdog]

If I ever figure it out I'll let the community know. I've wanted to know how many bronze fire P.P. we're built.

We may never know...

 

[SHOdded]

We may need to *cough* hack *cough* *cough* into Ford's systems LOL

 

[Johnbigdog]

We may need to *cough* hack *cough* *cough* into Ford's systems LOL

You need to get that hacking cough looked into. Sounds serious.

 

[tech10002]

I purchased my 2016 specifically for the guard metallic color which is amazing with variances in lighting conditions.
I’ve seen one limited in this color and have no idea how many SHOs were produced in this color. Any thoughts?

Don’t know anything about production numbers, but man you were lucky to find a Guard metallic. That thing is sweet. I saw exactly one online while I was looking for mine, and it didn’t have many options and was 1500 miles away. Guard and gem green are my favorite SHO colors.

 

[Juicybaka]

We may need to *cough* hack *cough* *cough* into Ford's systems LOL

So is this possible without waiting another 2 years? For availability?

 

[SHOdded]

I think you would have to light serious fire under Ford's feet at this point to get anything moving in that department. I mean 5 MYs already!

 

[SHOinVa]

If you go to "Ford Show Parts" they have certificates for all the performance vehicles, which will give you all the number, colors, options etc. you can also get a window sticker for your car. Unfortunately the "SHO" only goes to 2013 but there may be a number of email on there you can use to contact them.
C/

 

[Juicybaka]

I think you would have to light serious fire under Ford's feet at this point to get anything moving in that department. I mean 5 MYs already!

Exactly why this is my last Ford vehicle

 

[SHOdded]

I have no idea what my next ride is going to be LOL. Maybe a "classic" SHO i.e. 2010 MY LOL.

 

[tech10002]

Ford gives the SHO zero love. It’s like it doesn’t exist. Fusion Sport owners get the same treatment. Ignoring enthusiasts is definitely a mistake. They can’t event bother to put a Ford Performance cover on the owner’s manual. Really? They stick one in the Fiesta ST. Lol

 

[SHOdded]

Well they are axing pretty much all cars now, so we have to compare to the mustang, f150, etc

 

[SHOinVa]

Ford gives the SHO zero love

True story, I saw ONE commercial with Carl Edwards in 2013 and I wanted one ever since, I only saw it once or twice. The reason NO ONE buys Ford cars is because they have done no marketing.

 

[Juicybaka]

True story, I saw ONE commercial with Carl Edwards in 2013 and I wanted one ever since, I only saw it once or twice. The reason NO ONE buys Ford cars is because they have done no marketing.

Because they don’t have to. They dump all their chips in the f150 and faithful fan followers. I just sold my truck and purchased first non-ford in over 20 years.
FMC customer service is deplorable....at best!
Ford plays the numbers and service is left to suffer. Everything now gears towards customer experience/satisfaction to maintain a good capture rate. I’m sure I’m not the only one left out to dry by FMC. They will feel the effect taking away non-suv’s...eventually.
Still can’t wait to drop the livernois and H&R springs in, and be part of this perma....well, you know. The only thing having me hanging on to this vehicle is it’s just so damn fun to drive. Weekends only, and decide in the spring to sell...

 

[tech10002]

Because they don’t have to. They dump all their chips in the f150 and faithful fan followers. I just sold my truck and purchased first non-ford in over 20 years.
FMC customer service is deplorable....at best!
Ford plays the numbers and service is left to suffer. Everything now gears towards customer experience/satisfaction to maintain a good capture rate. I’m sure I’m not the only one left out to dry by FMC. They will feel the effect taking away non-suv’s...eventually.
Still can’t wait to drop the livernois and H&R springs in, and be part of this perma....well, you know. The only thing having me hanging on to this vehicle is it’s just so damn fun to drive. Weekends only, and decide in the spring to sell...

Know exactly where you’re coming from. My wife and I have had 8+ Fords in the last 15 years. We currently own 4. When we have had major problems, not once has any dealer been able to fix anything. They are totally incompetent. I’ve had cars under warranty I had to fix myself, and Fords so called customer service couldn’t care a bit. I escalated a problem recently when I updated my Sync3 and it got corrupted. The dealer said there was nothing they could do and the 3.0 update didn’t work. I never heard back from the rep, service manager, or anyone else at the dealer. I ended up fixing it myself. I think I’m going to get a refund for my ESP and just fix any future issues myself once the basic warranty is up.

 

[Juicybaka]

Know exactly where you’re coming from. My wife and I have had 8+ Fords in the last 15 years. We currently own 4. When we have had major problems, not once has any dealer been able to fix anything. They are totally incompetent. I’ve had cars under warranty I had to fix myself, and Fords so called customer service couldn’t care a bit. I escalated a problem recently when I updated my Sync3 and it got corrupted. The dealer said there was nothing they could do and the 3.0 update didn’t work. I never heard back from the rep, service manager, or anyone else at the dealer. I ended up fixing it myself. I think I’m going to get a refund for my ESP and just fix any future issues myself once the basic warranty is up.

The dealers are another story, and they can be incompetent too. Case and point with many misses on truck repairs/misdiagnosis that local mechanic picked up on.
I’m talking about FMC themselves. Try calling 10 times and tell me how many times you get someone from overseas. Furthermore half these people have no understanding of the vehicles.
I can go on and on with scenarios, but the catalyst for me was when I was transferred to the CPO department of FMC and stated my case, the woman hung up on me! Called back, 20 minutes of waiting and their HEAD team leader answered and said she was aware of me being hung up on, and that they do not speak with Ford customers, only dealers. I asked why was I transferred to their department and was met with another click....
I won’t waste my time filing a “complaint “ with Ford, because like I said earlier, I’m just a number. My SHO now gets serviced at my GMC dealer

 

[Johnbigdog]

There are people within Ford who care and try to do the best they can.

 

[Juicybaka]

No doubt John, thank you! Far and few between though!

 

[tech10002]

My experiences have been the same, and it seems to keep getting worse. Ford used to have reps in the forums. I have been active in the Powerstroke, Mustang, and Flex forums in the past. There were always Ford reps who would intervene when you had issues and actually help, and they spoke English. Now you can’t find a Ford rep in any forum. You used to get people in the US when you called customer service. Now they’re in Bangladesh or something. Dell drove me away doing exactly the same kind of crap.

I’m sure there are helpful employees at Ford still. Problem is, there’s no way to access them anymore. The dealers have always sucked, but at least before you felt like Ford was pretending to give a crap. I guess they feel they don’t need to care because customers like me keep buying Fords, but it really makes you feel unappreciated as a loyal lifelong customer.