Proud owner of 2018 with PP

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MHW100

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Finally pulled the plug and purchased a 2018 CPO with a PP and burgundy paint as options. It has 6k on it and I added another 1k driving it home from the Ford dealer. What a great ride home through the mountains!!! Cost was $27k before tax.

Didn't think I would really like the burgundy but now that I have its a deep, rich color - I can see why its an option.

So happy with the car so far.

Only issue that I've found is the display plexiglass has some scratches. I'll post a pic and maybe one of you pros can advise if it can be fixed without having the local dealer replace it.

There is a squeak somewhere in the cockpit when you tromp on it as well and sounds like something shifting from the torque. Not sure if anyone else has it and certainly not the end of the world. I don't think its from the window shade.

Anyways, I wanted to thank this forum for all of the interesting threads and help I've received.
 

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MHW100

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...forgot to add - I had to put on snows going through the mountains but have the 'flowers' for spring!
 

krewat

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That's really nice! 3M used to make a "plastic polish" - not sure if they do anymore. But what I think are those scratches are pretty big.

If it were me, I'd have made the dealer replace the plastic, or do it myself. But that's just me.

As for torque squeeks, neither my 2013 nor my 2016 ever did that.
 

Raging Bull

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Love that color ! Are the scratches or smears outside might be inside ? I don’t know but maybe someone will chime in on how that display cover will come off. I would see if it’s on the inside. No matter what u have to use a cloth that doesn’t scratch whenever u see what it is. No sense in scratching the glass trying to get scratches out. Does it feel smooth when u touch it. Sure it’s not glue from a sticker they had on there ? Plastix is a plastic polish it might just have enough abrasive to take the marks out. Or try some car wax. Put a little on wipe it off. ( clean pad or cloth )
 

MHW100

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You can't feel them with a finger nail which makes me think they are inside. Possibly from the factory?
 

MHW100

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Just tried a little rubbing compound and that took them out. The plexi is marred but invisible compared to the white scuffs that were previously there. There isn't any instrumentation down there so you can't see the marring I hope. Will have to wait and see in different lighting conditions. Clearly the previous owner did something silly so either way I'll be paying for it it looks bad in different light .
 

Raging Bull

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Glad it came out u might not notice to much after a while. Besides u are gonna have so much fun driving that car your mind will be in sholand. Haha ! Enjoy your new ride !
 

MHW100

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Glad it came out u might not notice to much after a while. Besides u are gonna have so much fun driving that car your mind will be in sholand. Haha ! Enjoy your new ride !

Oh this car is so much fun . A real honeymoon phase right now . Yes at least those scrapes are gone.
 

tech10002

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Finally pulled the plug and purchased a 2018 CPO with a PP and burgundy paint as options. It has 6k on it and I added another 1k driving it home from the Ford dealer. What a great ride home through the mountains!!! Cost was $27k before tax.

Didn't think I would really like the burgundy but now that I have its a deep, rich color - I can see why its an option.

So happy with the car so far.

Only issue that I've found is the display plexiglass has some scratches. I'll post a pic and maybe one of you pros can advise if it can be fixed without having the local dealer replace it.

There is a squeak somewhere in the cockpit when you tromp on it as well and sounds like something shifting from the torque. Not sure if anyone else has it and certainly not the end of the world. I don't think its from the window shade.

Anyways, I wanted to thank this forum for all of the interesting threads and help I've received.

Sweet color. Wish I could have found something that striking. I ended up with old man silver. I guess I am an old man though. Lol

Is that the instrument cluster lens that’s scratched? If so, replacements are dirt cheap. I scratched the **** out of mine installing my stereo. Quick tip, be careful with the bezel removing and reinstalling the cluster. Even the plastic clips will scratch the lens. I found the best way to do it is lower the steering wheel and extend it all the way. Pop the black steering column trim off first and then unclip the vinyl piece on either side and the center. Then you have the clearance to carefully remove the trim bezel on the cluster. The lens is dirt cheap. It’s the same on every Taurus and Flex from 2010 to now so don’t worry about if it says it won’t fit. It will.

https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.com/ulk/itm/283004087162
 

Johnbigdog

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Scratched Instrument Pannel Cluster (IPC) lense is not warrantable, but the good news is they are available separately.

The factory warranty only covers factory defects/workmanship.
 

MHW100

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Sweet color. Wish I could have found something that striking. I ended up with old man silver. I guess I am an old man though. Lol

Is that the instrument cluster lens that’s scratched? If so, replacements are dirt cheap. I scratched the **** out of mine installing my stereo. Quick tip, be careful with the bezel removing and reinstalling the cluster. Even the plastic clips will scratch the lens. I found the best way to do it is lower the steering wheel and extend it all the way. Pop the black steering column trim off first and then unclip the vinyl piece on either side and the center. Then you have the clearance to carefully remove the trim bezel on the cluster. The lens is dirt cheap. It’s the same on every Taurus and Flex from 2010 to now so don’t worry about if it says it won’t fit. It will.

https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.com/ulk/itm/283004087162

Thank you for this . The scratched part is labelled #3 on the eBay link . Is that the simple tooless install you have outlined?
 

johnnyrauder

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thats a great price im seeing that price in ny on 14 & 15s what state did you buy it in?
 

tech10002

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Thank you for this . The scratched part is labelled #3 on the eBay link . Is that the simple tooless install you have outlined?

The bezel around the gauges is attached to the steering column trim with a piece of vinyl, so it’s really awkward getting the bezel out if you don’t separate the pieces. That’s how I scratched it in the first place. It’s helpful to have a set of those cheap plastic trim panel tools from harbor freight to release the little clips. Be careful of the one on the top center of the black plastic that attaches the vinyl. It’s really fragile. Make sure to pop the black plastic up first and disconnect the vinyl boot before you mess with the bezel. Then you need to remove the driver knee panel with 3 7mm screws on the bottom. It just pops off at the top. Then you need to remove the console trim where the start button is. You just open the console and pull that upwards starting at the thin part. Then you need to remove the dimmer bezel and ambient temp bezel and unplug them. There’s a 7mm screw on the temp sensor bezel. I don’t think there’s one on the other side. Now you can pull the cluster bezel towards you. There are 6 clips I believe. Just take you time and pull carefully, and you’ll be fine. Finally, the cluster has 4 7mm screws and one harness to unplug. The lens just clips to the cluster around the perimeter. Release them one at a time working your way around.

That’s about it. It sounds harder than it really is. Probably will take you a half hour the first time you take it apart. Also, be very careful about dust and touching the inside of the lens before you install it.
 
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MHW100

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The bezel around the gauges is attached to the steering column trim with a piece of vinyl, so it’s really awkward getting the bezel out if you don’t separate the pieces. That’s how I scratched it in the first place. It’s helpful to have a set of those cheap plastic trim panel tools from harbor freight to release the little clips. Be careful of the one on the top center of the black plastic that attaches the vinyl. It’s really fragile. Make sure to pop the black plastic up first and disconnect the vinyl boot before you mess with the bezel. Then you need to remove the driver knee panel with 3 7mm screws on the bottom. It just pops off at the top. Then you need to remove the console trim where the start button is. You just open the console and pull that upwards starting at the thin part. Then you need to remove the dimmer bezel and ambient temp bezel and unplug them. There’s a 7mm screw on the temp sensor bezel. I don’t think there’s one on the other side. Now you can pull the cluster bezel towards you. There are 6 clips I believe. Just take you time and pull carefully, and you’ll be fine. Finally, the cluster has 4 7mm screws and one harness to unplug. The lens just clips to the harness around the perimeter. Release them one at a time working your way around.

That’s about it. It sounds harder than it really is. Probably will take you a half hour the first time you take it apart. Also, be very careful about dust and touching the inside of the lens before you install it.
Very detailed. Thank you for taking the time to compose the instruction. I'm a CPA so not great at anything too mechanical but this doesn't sound too bad . Thanks again .
 

Shohobo

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Love the color...I am a bit biased though as u can see from my SHO pic...I have a 2018 loaded non-PP with about 4200 miles..got her new off the lot. I just noticed within the past week or so the squeaking noise under heavy throttle - accelerating from a stop or slow speed...it is hard to tell with absolute certainty if the noise is coming from the interior or from the engine department. Mine isn't there on a consistent basis so I have been trying to figure out if there are certain conditions...driving style or environmental...that brings out the squeaking. Would be interested to know if there are others out there with this issue?
 

MHW100

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Love the color...I am a bit biased though as u can see from my SHO pic...I have a 2018 loaded non-PP with about 4200 miles..got her new off the lot. I just noticed within the past week or so the squeaking noise under heavy throttle - accelerating from a stop or slow speed...it is hard to tell with absolute certainty if the noise is coming from the interior or from the engine department. Mine isn't there on a consistent basis so I have been trying to figure out if there are certain conditions...driving style or environmental...that brings out the squeaking. Would be interested to know if there are others out there with this issue?
Yes the color is really growing on me too . It's bright and rich in the sun and almost murdered out at night .

That squeak always occurs on mine when you hit the throttle harder than just normal in traffic driving. I know what you mean about its origin - its hard to tell but I think it's the driver's side front end if you open the window and listen.
 

Shohobo

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Exactly...I hope the noise is emanating from the interior though. I will be changing out the factory motor oil for the good stuff at 5K miles and am gonna have the dealership chk it out. Hopefully I can report back to this thread with an update. On the color - I had an Ingot Silver SHO before this one...I will say that the Burgundy Velvet color is a PIA to keep clean. I was spoiled with the silver SHO for sure. I am seriously OCD on having a clean shiny vehicle and I am spending a heckuva lot more time keeping her clean and scratchless. Not sure if it is the tinted metallic clearcoat used on this paint color but it is really easy to get scratches so be careful and be sure your microfiber towels are very clean....i use new ones every time I detail her now. OCD!
 
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