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This is an 8k rpm shift after they increased the engine speed limit, modified manual mode and didn’t say anything about it. Literally what I was told was that Luis was gong to “try” something. I went out to do a 3rd gear pull log for them. Granted the log I did before this was the same thing, 3rd gear pull in manual 3rd, no issues other than throttle closure problems. So this one I’m going out to do the same thing. Had it in 3rd manual around 3500 rpm and floored it….the car downshifted into 2nd by itself. Let me just say that again….by itself. No driver input. The 8k rpm shift happened when I realized what was happening, commanded it to upshift back into 3rd around 6500 rpm which should have bounced off the limiter (but not when it’s commanded to be an 8k limit) shifted into 3rd which was already so high coming down from 8k rpm I hit 7k rpm in my 3rd gear shift to 4th gear. And was like what the F… was that? Checked the log. Sent it to them, they’re saying man idk why Luis did that. Sorry man he tried changing rpm to a higher limit hoping your throttle wouldn’t close. Then months and months later, when I shared this with another member who shared it publicly, it was easier for Ortiz to attempt to discredit me as a driver and as a customer not knowing how to data log. To top it off they have a couple guys willing to publicly humiliate themselves in order to “stick up” for Ortiz….just an all around low quality company. Steer clear. Thankfully my engine didn’t grenade. The icing on the cake is it was also free tuning, bc they hoped to have a top ranked EcoBoost SHO repping their company, toting their name….instead it became an immediate mistake and long after, bc of their character and actions they’re pretty much out of the EcoBoost sho scene, clinging to their Mustang customers…for now. Who knows how long that will last.