I have lost controls on my '15 MKS EcoBoost.
2 things I did notice in the past few days...
1) I had the moonroof balk on me closing a few days ago. Started to close and then retreated to full open. I think I read if you tap close again quickly, it will close with more force in case of minor blockage.
2) I clicked to open the moonroof today and realized about 10 minutes later it didn't open.
I drove a couple of hours with it open, got to a gas station and tried to close it. No response. I kept hitting the switch, thinking maybe the connection had an issue. I must have hit the switch 100 times. Nothing.
I read about the initialization of the switch and found the procedure to open and close using the tilt. (Opened the driver door, turned ignition on, then within 5 seconds turned the ignition off then on then push up on tilt, release, push and hold tilt again for 5 seconds) That closed my roof. It did then tilt up and I had to do that procedure a number of times to get it to tilt closed. Now, it won't respond to anything. I also can't close my shade past the rear passenger compartment.
So I'm guessing the track is dirty and needs cleaning? The switches show they are intermittent. The motor seems strong when it worked.