problem with brake pads and Ford

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Red Baron

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I went to my local Ford Dealer and bought front brake pads, Motorcraft brand, for my 95 MTX...Anyways, I put them on my car and took a test drive around the block and heard a grinding noise...I took them off and put the original ones back on, putting the new ones aside thinking that the fit wasn't quite right because they weren't Ford O.E. I know, slap

Well, I did some research and found an article that some guy wrote where he says that Ford has the wrong part # in their system for the 95 SHO. I went to Ford and they have the 95-99 SHOs listed as having the same size front brake pads. I said bs I showed them the brake pads that they sold me (the top of the pad extended beyond the edge of the rotor causing a ridge, also the bottom of the pad rubbed against the (spindle?) causing the grinding) and told them that the 94 & 95 SHOs had the 10.9 inch rotors and the 96-99 SHOs had the 11.6 inch rotors, therefore they (95 & 96-99 pads) could not be the same.
They tried to convince me that since the computer says that the 95 is listed as having the same pads as the 96-99 SHOs, then it must be true, so they won't exchange the pads for me for the right ones (the ones listed for the 94). madflame I even went to Autozone and Checker's and they have the same issue...they are listing the 95 pads as the same as the 96-99 pads. I have been going back and forth rant with Ford telling them that I should not have to pay for pads again since it is obvious that the pads they sold me are listed in their system incorrectly.
I talked to the customer relations manager at the dealership and she contacted the regional customer service manager, who said he had to talk to the engineers to see what was going on with the pads and then they would see IF they would exchange the pads for me. squint Ummm, ok. So if they decide that I am full of S#!T, that I don't know what I am talking about, then I'm going to get **** . headbang Anybody seen this before (the 95-99 pads being listed together instead of it being 94-95 and 96-99)? Sorry for the long post and thanks for any help. By the way, here is the site with the article that I found Don't get the wrong brake pads... Click on 'members only' on the left side and then scroll down to the above mentioned title...Thanx thumb

<small>[ February 06, 2004, 03:32 PM: Message edited by: redmase ]</small>
 

CISAACS

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If you are interested i have a new set of Raybestos Quiet Stop pads for you SHO that are still in the box i will sell for $20.00 plus shipping. These pads cost over $50.00 at most parts stores. They are the correct pads because i just replaced the same pads on my 95 ATX and they fit perfect.Let me know if interested. thumb
 

SHOZ123

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Strange as it is usually the other way around. You have to be careful about the '96+ SHOs to get the correct pad. I do believe the '96+ SLOs use the same rotor as the '95 SHO does.
 

SHOZ123

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BRA35A is the Motorcrap '97 SHO brake pad part number. Is this what you got?
 

Red Baron

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SHOZ123:
BRA35A is the Motorcrap '97 SHO brake pad part number. Is this what you got?
No....they gave me BR35B, not BR35A...what's the difference between the A parts and the B parts?
 

Markus

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redmase:
Soooo, nobody else has run into this? squint
Yes I have. I actually posted information on this forum about this. The Ford on line system is incorrect. My dealer ordered the 95 pads and, sure enough, they were too big. I ended up ordering the 94 police pads from the dealer. And the dealer took back the 96 pads even though I had foolishly tried to use them.

The first thing I noticed with the police pads is the huge amount of brake dust they give off.

Go back to the dealer and ask to speak with the general manager.
 

Red Baron

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Yes I have. I actually posted information on this forum about this. The Ford on line system is incorrect. My dealer ordered the 95 pads and, sure enough, they were too big. I ended up ordering the 94 police pads from the dealer. And the dealer took back the 96 pads even though I had foolishly tried to use them.

The first thing I noticed with the police pads is the huge amount of brake dust they give off.

Go back to the dealer and ask to speak with the general manager. </strong>[/QUOTE]

I went to the dealer and they have been giving me a hard time about exchanging the pads. It's been over three weeks since I presented the problem to them. I spoke to the customer relations manager and they said they contacted the engineers to see what they should do and what is going on. We'll see tomorrow... :rolleyes:
 

Camarok

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I had issues with my 90.... none of the pads worked for any gen 1 taurus... gl lx sho whatever...I eventually found some that fit.... 93 Super Coupe.... shrug Ya get a car no one knows about.... ya gotta edumacate your self to cover you BUTT!

ps... this was a parts store... Advance Auto

<small>[ February 11, 2004, 03:34 PM: Message edited by: Camarok ]</small>
 

Red Baron

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I talked to Ford today...they said that they realize that their computer system has the 95 incorrectly grouped with the 96-99, but they have to go through some "processes" before they can issue me the correct ones... squint whatever....
 

sho9ice

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I had the same problem when I did a brake job on my 95. The part # on the computer is wrong my dealer exchanged it without any problems with pads for a 95 police package with is the exact fit. The dealer that I went to initialy thought that it was the wrong part packaged in the right box, so he sent me to another Ford dealer but the pads were the same. So after so checking it turned that the police pads are the right one for our 95's
 

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