Always a crap shoot when it comes to warranties. I reluctantly (and against my better judgement), signed on the dotted line for the Ford Total Care warranty. Literally the first time to use it last week on a failing rear window shade, dealer calls me to advise that the rear window shade is not covered. I reply, that it most certainly is and show the advisor the part of the warranty that lists "Rear Power Window Shade". Perplexed, she calls the tech and he says that the power shade is working, however the rear parcel shelf/deck is warped, preventing the shade from going up and down. Since interior trim pieces aren't covered, they want $878 for the repair. I told them to forget it, since I had my windows tinted. But lesson learned....unless somewhere down the road I need a catastrophic repair done, I'm out 2 grand.