Eccoboom!

[Showgun]

well got off the phone with Ford they wont buy the car back, or offer me an exteneded warrenty after I said I needed to get legal advice. so its off to the lawyer.

Bummer. Good luck with the lawyer.

 

[zblackbeast]

Im sorry, Can you fill me in on why your seeking "legal advise"? I guess i quite don't understand why your still seeking MORE after Ford, no questions asked, is replacing your motor.. Yes, I understand its frustrating that your having these issues with a brand new car.. BUT you also need to keep in mind its the first year for a completely new EVERYTHING. There will be bugs that need to be worked out, and even tho its a pita that you need to drop it off here and there, Ford is replacing these parts for no charge and the dealer, from what i read, has been pretty good to you with getting you a rental etc.. I could be completely off in left field here, but to me it seems like your just wanting attention and to see what you can get extra from ford.

ALSO, even after ALL the advise you've been given from very knowledgeable people here, you still refuse to listen and do it your own way. Again, I understand that your having problems, but if you heated a piston up do to a possible lean condition and you use cheap fuel and flog the car your going to have problems. This is a performance engine, to put anything less than the best in it to me is silly and a waste of money. My 170,000 mile SHO still gets premium, 3k oil changes with a quality high millage oil.. To each his own, but maybe you should sell the SHO and get a SEL or Limited or a Civic or something... just my .02

 

[EcoBrick Bob]

I would be jumping for joy if I had a hole in a piston & was getting a new engine!!!!!

Is it just a long block, or is it complete with the turbos etc??? Either way... you shouldn't have any problems with dealer installation.

 

[thebigjimsho]

Yeah, Ford is making you whole. If Ford was repairing an issue, I'd seek an extended warranty. But with a replaced engine? No way...

 

[Sy1100]

A brand new car that has 23k should not need a brand new motor (long block) unless it was abused which it wasn't, regardless of what gas was run in it unless it was e85 or diesel which it wasn't. Nor should I have to keep bringing the car in to get fixed every 3k when I go in for an oil change like new plugs, injectors, new motor, brakes, leaking sunroof, and a whole list of other things that has gone wrong with this car. Little things I expected major mechanical failures should not be happening this soon. Nor should I keep being inconvenienced for weeks at a time while its repaired. While getting to pay a car payment for a car I can't drive, for more than 3 months before its down for a week again.

 

[zblackbeast]

Then sell it.. I see where your coming from, but again, its a completely new BOOSTED motor that has had any REALLY put on them in a mass produced setting..

 

[shaker281]

It sounds like both Ford and the dealer are doing the right thing. I suspect that the calls to Ford by the OP greased the skids on getting that motor out there ASAP and the dealership will put their best efforts into this replacement.

That being said, the list of potential issues with having a new motor installed at the dealership would concern me too. Does everyone really believe that everything will be torqued properly? There will be no leaks? No strain on anything that was pulled aside to get things into place? No chaffed wires or loose connections?

If that burned piston had anything to do with running regular gas Ford would be all over that, sweating a buttload of blown motors that would cause havoc with their flagship new engine. A motor they have gone to great lengths to advertise as extremely robust. 5/50 is a long time to honor a warranty with a public relations disaster and warranty nightmare looming!

Nonetheless, unless the new motor and installation creates problems they are probably not going to buy back the car. But, I would not be surprised if they offered an extended warranty.

 

[shaker281]

Also, be darned glad you haven't been all over this forum advertising you had an aftermarket tune. Not because I think a reputable tune would have caused this. But, because had this happened with a tune in the car, I suspect you would be getting a different kind of royal treatment.

 

[SHOtime2511]

I'd be ****** if my new $40K car was in the dealership every couple weeks.
I'd ask them to buy it back too.

 

[markathome]

For what it's worth, my sister had 12k miles on her new Subaru when it started knocking really bad. She was without a car for 3 weeks while Subaru replaced the engine. They sent it back to corporate for 'review'. She still has that car, now with 289k miles on it.
My uncle had a new Pontiac in which the engine let go on its first trip, GM fixed it, but, he sold the car.
I'd be sick and ****** too, but, hey, it happens....

 

[zblackbeast]

Id be angry to, but the thing that would make it easier is the fact that Ford is not giving you the run around and are taking care of everything in a timly maner as it comes up.. just from now on run premium and for safe caution, pull the front plugs every several thousand miles to make sure they aren't showing signes of running lean/hot.. if they are, then make a decision then..

 

[SHOtime2511]

He should be able to run what ever fuel the owners manual says and not have to pull plugs to see if it is running lean on a NEW $40k car.
This isn't a 20 year old hooptie.
It should start and run correctly EVERY time! Thats why you buy a new car,to not deal with this ********.

 

[itguy08]

The gas debate will forever go on. Ford says 87 is fine. The official line is that the car looses a little HP on 87 but torque is the same. Which is weird since hp is a function of torque.

I know I run 87 all the time. No matter hot or cold. When I plant my right foot the car takes off like the proverbial bat out of ****. Every time without drama. When I push the button it starts every time. Runs smooth and strong. Can't ask for more than that.

To the OP. **** happens. Nothing is perfect in life. I was around the G35 forums before I bought my 04. There were 1 or 2 engine blowup cases there too. No drama, replaced engines and all was well. Someone should give you a 100k powertrain warranty as a goodwill gesture. But you still have 6/60k on it so there's plenty of time left.

Not sure what a lawyer will do other than drain your pocket and increase the costs we all pay for cars. What you have sucks but get the car fixed and enjoy it for the rest of it's life...

 

[yamahaSHO]

The gas debate will forever go on. Ford says 87 is fine. The official line is that the car looses a little HP on 87 but torque is the same. Which is weird since hp is a function of torque.

They probably attain the same PEAK torque, but drop it off after that. If peak horsepower is lower after that 5252 mark, the torque is lower too.

Data logging will put an end to it. Whether it be logging real time or looking at stored trims/values. I personally don't believe in the debate... If it's knocking, it's knocking... Whether you know it or not.

Maybe a Gen4 tuner will comment on Ford's strategy and share some tables as to whether it corrects for octane or knock. My guess is the latter.

 

[Laminar]

Im sorry, Can you fill me in on why your seeking "legal advise"? I guess i quite don't understand why your still seeking MORE after Ford, no questions asked, is replacing your motor.

Not quite.

Just got off the phone with ford. they asked the standard questions, did you do regular oil changes, did you drive after you noticed the problem, have you modified it in any way. The lady was looking for some hints to possible make it seem my fault, which there is none.

:swing:

 

[thebigjimsho]

He should be able to run what ever fuel the owners manual says and not have to pull plugs to see if it is running lean on a NEW $40k car.
This isn't a 20 year old hooptie.
It should start and run correctly EVERY time! Thats why you buy a new car,to not deal with this ********.

There has never been a mass produced engine that has an absolute 100% non-failure rate. It happens. No matter how good the car/engine...

 

[zblackbeast]

Not quite.



:swing:

ok, i should have been more specific.. with out giving him the run around.. those questions are just standard procedure.. They werent like harassing him trying to pull information out of him.

 

[SHOtime2511]

There has never been a mass produced engine that has an absolute 100% non-failure rate. It happens. No matter how good the car/engine...

I understand that but it seems the OP has had nothing but problems since day one. The complete engine failure being the culmination of all of the events.

 

[32MTX]

most new cars have problems with low miles...... stupid little things

its not just the SHO, or Ford.....

u think our cars are bad, check out cars that are even more complex like a jaguar or bmw 7 series

even the great Toyota and Lexus cars are riddled with issues....

 

[way2evil]

He should be able to run what ever fuel the owners manual says and not have to pull plugs to see if it is running lean on a NEW $40k car.
This isn't a 20 year old hooptie.
It should start and run correctly EVERY time! Thats why you buy a new car,to not deal with this ********.

These kind of statements aggravate me. First off, 40k is alot of money, but in the world of cars its really not that much. 40k for a car is on the low-middle end of the spectrum. Just because you pay alot of money for a car does not mean it is invincible to anything. I have heard of Mercedes blowing pistons through hoods before, shit happens, and money does not have a factor in it.