OK so I know many of you are eager to hear about the installation and performance of my new wiper blades (Not). After half an hour I figured out which of the 5 plastic bits matched the wiper arms, but could not get them to attach. (I think Hellen Keller must have prepared the instruction sheet.) Before I scratched the hood, I went back to the dealer (tail between..). The tech attached one, but struggled with the second, so asked for help. (I'm feeling gooood now) The service manager broke the plastic piece on the second (now I'm feeling redeemed), but got another piece and snapped in on. So far they are performing well.