what computer are you using to data log??

[DerricksSHO]

I went from my old windows 7 laptop to a new HP windows 10 and have been having nothing but trouble with it ive jumped threw all the hoops down loaded all the zip files open past erased reopened hop skip dance turn tap...... so on so on... what are you guys using with good luck im about to wipe this clear and take it back. Thanks guys

 

[StealBlueSho]

I went from my old windows 7 laptop to a new HP windows 10 and have been having nothing but trouble with it ive jumped threw all the hoops down loaded all the zip files open past erased reopened hop skip dance turn tap...... so on so on... what are you guys using with good luck im about to wipe this clear and take it back. Thanks guys

Is the SCT device not being recognized? What exactly is going on?

 

[yo tony]

Derrick I had to contact sct directly when I started and they had to do something to he computer. **** if I know what they did. It it fixed it.

 

[DerricksSHO]

Yes its saying JIT DEBUGGING ive gone threw it before and got it to work but then when I plug the laptop into the internet it updated and now it doesnt work.

 

[yo tony]

Damn dude that's a new one to me

 

[DerricksSHO]

Its common with windows 10 you have to download zip files then unzip them it just isnt working for me...

 

[StealBlueSho]

You using be latest x64 drivers?

 

[StealBlueSho]

Sometimes you have to manually update the drivers in device manager.

 

[DerricksSHO]

I went threw that and still nothing. After unzipping them only thing I found in file manager was jungo not other like they say. Went to update and got nothing.

 

[SilverSH0]

I don't remember exactly what my problem was when first trying to get my SCT to work with Windows 10. But I called SCT and they had to manually point the USB port to the drivers to get everything to work. They were very helpful and I recommend calling them.

 

[DerricksSHO]

I called them today they pretty much told me I was SOL with a new HP computer it was a cheaper one didnt think I needed a higher dollar one for just data logging. I needed to talk to Kelly over to BCB anyway but asked him if he was running windows 10 and what brand computer he was using he suggested Asus so still under 400 I went and got one and am returning the HP hopefully this one stays running. Its working so far.

 

[SHOdded]

I have found that sometimes you have to install/uninstall the software a couple of times for it to take.

 

[StealBlueSho]

I called them today they pretty much told me I was SOL with a new HP computer it was a cheaper one didnt think I needed a higher dollar one for just data logging. I needed to talk to Kelly over to BCB anyway but asked him if he was running windows 10 and what brand computer he was using he suggested Asus so still under 400 I went and got one and am returning the HP hopefully this one stays running. Its working so far.

Did they do a team viewer session where they connect to your computer to assist? If not, they are full of it.... let me know...

 

[DerricksSHO]

Believe me I did ive been pounding my head on this thing for 2 days.....

 

[DerricksSHO]

Did they do a team viewer session where they connect to your computer to assist? If not, they are full of it.... let me know...

Yeah... he did everything I did erased it reinstalled it. I think it has something to do with the firewall. I dont know to much about computers just enough to get me by. The new one is working I just hope it doesn't stop working too then they say the same thing.

 

[DerricksSHO]

They are making computers just like cars harder and harder to get to the same stuff that use to be easy to get to....

 

[StealBlueSho]

Yeah... he did everything I did erased it reinstalled it. I think it has something to do with the firewall. I dont know to much about computers just enough to get me by. The new one is working I just hope it doesn't stop working too then they say the same thing.

Well I am one of those nerds that makes a living working in IT, if you need someone to take a look please feel free to PM me.

 

[DerricksSHO]

I went with a ASUS R540L
The one I had was a
HP Notebook 14-AN012NR

 

[DerricksSHO]

Well I am one of those nerds that makes a living working in IT, if you need someone to take a look please feel free to PM me.

Thanks.

 

[StealBlueSho]

I went with a ASUS R540L
The one I had was a
HP Notebook 14-AN012NR

Hmm, hope you didn't have to spend too much!! My guess is that most likely a reinstalling of windows 10 might have fixed it. I have seen bad USB ports pop up occasionally they cause weird issues so that might have been a possibility as well.

Either way, glad you got a solution!!