Tunes Gearhead or ortiz???

[FiveLeeter918]

Maybe instead of telling someone they have a boost leak based off fuel trims, if their wastegate isn't pinned to 100% just tell them they have an issue with their fuel trims and you can't proceed until that is fixed. When you tell someone they have a boost leak, first instinct is that this guy must know what he's talking about so I must have a boost leak. At least then you aren't sending them down the wrong road.

I wouldn't even bring it up just based off my situation 2.5 years ago, but I know someone else that got the same response not too long ago so it's clearly still an issue. Over the last year I've seen at least two people fix their high fuel trims by replacing the pressure sensor on the fuel rail. Maybe that is the issue, not sure I'd even tell anyone that but maybe point them into doing further research into that.

We state they have EVIDENCE of a boost leak or other issue. If they do a pressurized system check and it holds, then that eliminates that and we address other potentials. 90% of the time it's a boost leak caused by a loose coupler or a failing bypass valve, and it's a quick check that can be easily resolved if found.

Unfortunately there isn't much we can do if they decide to leave our tuning support as a result of their mechanical frustrations. We offer as much insight and support as we can, but if we list off the top 30 reasons for elevated fuel trims and plummeting fuel pressure off the bat, then they get overwhelmed and don't know where to start. Mechanics are expensive, and unfortunately most enthusiasts aren't very mechanically inclined, so we try to start with the most common reasons before we ask them to remove the intake manifold to check/replace sensors. Typically a failing FRPS will have other identifies, as when the vehicle is on decel and commanded fueling drops to 1 MPA the FRPS will continue to return a value of 3-5 MPA, which is obviously not correct since there is no fueling demand on decel.

Not everyone agrees with our tuning style, and many customers just want a "set it and forget it" tune these days, and we understand that, but we can't in good faith let someone beat on their car while it's having issues, whether it has a performance impact or not. Every tune is done start to finish the same whether you are in our facility or across the world. It's worked for thousands of customers over 15 years, and helped us to discover and correct many issues that other tuners can't be bothered to address.

 

[DadMobile]

First of all, boo freaking hoo. Do you know how many times I've had to deal with Matt Robinson himself publicly attacking, insulting or trying to personally discredit me for posting objective criticism of his tune? Or even just for attempting to assist other owners with his dumpster fires? Do you have any idea how much I'm biting my tongue about GH right now in this very thread because I don't feel like triggering his frail ego? FFS I ordered a power pack from GH and before it even landed on my doorstep I was getting berated by him for pointing out that he didn't create "auto octane" and merely suggesting the marketing was misleading.

So anyway, Ortiz states plainly that you'll run to redline in sport mode if you don't shift on your own. If you're talking about something else and you don't mind enlightening me, let's pretend I have zero context beyond what's been explicitly stated in this thread and point me in a direction to learn more about it lol.

And Actually my intuition with dadmobile was spot on. I called him out to produce the data log because I wanted to review for potential discrepancies. But I also knew pretty dam sure he had done no due diligence on his part and couldn’t personally prove or substantiate a thing. Pointing a video camera at six month old cell phone picture of a non-descript chart of unknown origin is about as credible and trustworthy as scribbling zig zags on a blank sheet of paper. Really all I accused dadmobile of was negligence, and that still stands. I'd have probably afforded him greater benefit of the doubt if he didn't display a fundamental ignorance of the platform and tuning in general, or speak in a wildly hyperbolic manner the whole way

I’ll be in Ohio at your track this year, we should meet up and race or just discuss our favorite tuners. Or this when Tyler turns into Sebastian… I’ll even autograph your dash if you ask nicely.

 

[DadMobile]

Also an 8k shift has 1000 more rpms than a 7kshift. Not sure if you believe in binary tuning or not but numbers matter here!

 

[DadMobile]

Just for the record, our base file uses 100% factory Ford OEM shift patterns. Nothing is changed on our tune we literally update the MAP sensor info, raise boost and spark slightly to see how the car reacts, and then send it to the customer.

If the car shifts awkwardly, then it's due to one of 3 issues:

1.) MAP Sensor installed in wrong spot or MAP sensor installed is incorrect based on tuning request form (will create other issues as well plus a CEL)
2.) Gearing is different from tune request form, or SCT value file is incorrect. Revision required.
3.) Previous tune wasn't removed from car prior to loading our tune, which left pieces of information from the old tune on the PCM and it's not following our commanded values. Return to stock tune then reload our tune.

Our tunes aren't canned tuned. Never have been in 15 years of service, and never will be. Every tune is validated and optimized for the specific end user, we don't do "one size fits all" tunes, we don't advertise that we do, but if all things on the car are good, the car will behave properly and datalogs will show it. If fuel trims are high, it's due to a leak or an undisclosed amount of ethanol that is throwing off AFR and the car is trimming to get back to value. It may not always be a boost leak, but the evidence of trimmed fuel to reach commanded values is there and it needs to be confirmed before we continue.

95% of the time, the issues we address based on a datalog end up being confirmed when a mechanical issue is found. Very rarely does it ever end up being a tune issue, but since most SHO tuners use what the industry refers to as a "bandaid" tune (the tune sees an issue and retards spark/timing to prevent damage and the customer is unaware until they go to the track and run 13s FBO).

Our philosophy has always been that we highlight the issue and correct it. Too many tuners send the "perfect" tune and if you have issues, it's on you to fix it. Rather than leave you scratching your head and on Facebook asking why your car has issues, we start conservative, highlight any issues before you're commanding full boost and high timing, and work with you to resolve them. If you choose not to, and you'd rather go to another tuner that can tune away the issue, that's completely up to you.

We have plenty of customers that were convinced to try another tuner when they had issues with ours, then came back when they weren't any better with the other tuner.

Are we 100% satisfaction with every customer? Definitely not. We tune thousands of cars a year and have 2 dozen dealers supporting local customers, and occasionally we encounter a vehicle that we just can't get right, but it's few and far between. Our satisfaction rate is very high, and our support never expires, so it's up to you if you want to continue to work with us to resolve any issues or jump ship and spend more money to achieve the same end result.

What about Jeremy’s SHO that your base file showed to hit 21.5 lbs of boost. Was that using OEM shift patterns. Then the next revision y’all sent blew his motor….

 

[FiveLeeter918]

What about Jeremy’s SHO that your base file showed to hit 21.5 lbs of boost. Was that using OEM shift patterns. Then the next revision y’all sent blew his motor….

Every log we have from Jeremy, the car commanded 14 psi and never went over 16-17 other than a minor spike from the throttle staying open on shifts, which never went over 20 psi. I keep hearing of this elusive log where it hit 21.5 psi but I've never seen it nor has anyone from my team, and the only time we've ever seen a SHO log hit 21.5 psi it was due to the wastegate line popping off and the wastegates allowing max boost for the turbine. I've even asked Jeremy to send me this log so we can see what happened, but he's never produced it. If you want to email it to me and we can confirm it's Jeremy's car I'll gladly eat crow, but to date I've never seen it to confirm it and every time we've seen hire than commanded boost it's been due to a mechanical issue.

Jeremy told plenty of people how much better the tune was than his previous tuner, then randomly claimed shift issues to which we asked if he had switched back to GH and he said he did to compare, then went back to ours. I asked if he returned to stock tune first, and he said he did not, so we asked him to return to stock then reload and he did, and reported that shifting was much improved. I didn't hear about his engine letting go until nearly 8 months later, after he did his berating of Luis in June claiming that he would never run our tune again and then told Luis to **** himself and save the world from another veteran with PTSD. We then said we would discontinue his support, then he randomly sent us a datalog in December/January saying he wanted to help us improve, which we did ignore, and then a week later he was posting that his engine let go and claiming it was our tune that did it. We did pull the log and it looked fine, so we can't confirm or deny that anything to do with the tune served as his mode of failure.

Got any other logs to take out of context in an effort to damage our reputation? OR can I get back to serving my customers rather than the mudslinging?

 

[DadMobile]

Every log we have from Jeremy, the car commanded 14 psi and never went over 16-17. I keep hearing of this elusive log where it hit 21.5 psi but I've never seen it nor has anyone from my team, and the only time we've ever seen a SHO log hit 21.5 psi it was due to the wastegate line popping off. Jeremy told plenty of people how much better the tune was than his previous tuner, then randomly claimed shift issues to which we asked if he had switched back to GH and he said he did to compare, then went back to ours. I asked if he returned to stock tune first, and he said he did not, so we asked him to return to stock then reload and he did, and reported that shifting was much improved. I didn't hear about his engine letting go until nearly 8 months later, after he did his berating of Luis in June claiming that he would never run our tune again and then told Luis to **** himself and save the world from another veteran with PTSD. We then said we would discontinue his support, then he randomly sent us a datalog in December/January saying he wanted to help us improve, which we did ignore, and then a week later he was posting that his engine let go and claiming it was our tune that did it. We did pull the log and it looked fine, so we can't confirm or deny that anything to do with the tune served as his mode of failure.

Got any other logs to take out of context in an effort to damage our reputation? OR can I get back to serving my customers rather than the mudslinging?

I read the correspondence between Jeremy and Luis and Jeremy seemed pretty concerned about the logs, then the motor blew. You would think the tuner would be concerned too but didn’t really seem that way.

Yes I have more logs, more people have been contacting me since the Ortiz video sharing their stories about how they had messed up fuel pressure issues, switched tuners then the problems went away. Stuff like that. I don’t know what guys do with fuel pressure but how are you making these mistakes after tuning SHO’s for a few years now??

The first Ortiz video did great so I’m working on a second video that mainly covers shady sales practices. It also features some more former customer testimony, I’m doing interviews now!!

Remember context is not your opinion or spin, I feel you get this confused a lot.
Integrity goes a long way in this business.

Remember that 8k shift you denied happened on Facebook and this very group only because you thought 802SHO wouldn’t say anything. That emboldened you lie about the situation publicly until were called out on it. Now suddenly it did happen and you have an explanation….

Integrity.

 

[SM105K]

 

[FiveLeeter918]

I read the correspondence between Jeremy and Luis and Jeremy seemed pretty concerned about the logs, then the motor blew. You would think the tuner would be concerned too but didn’t really seem that way.

Yes I have more logs, more people have been contacting me since the Ortiz video sharing their stories about how they had messed up fuel pressure issues, switched tuners then the problems went away. Stuff like that. I don’t know what guys do with fuel pressure but how are you making these mistakes after tuning SHO’s for a few years now??

The first Ortiz video did great so I’m working on a second video that mainly covers shady sales practices. It also features some more former customer testimony, I’m doing interviews now!!

Remember context is not your opinion or spin, I feel you get this confused a lot.
Integrity goes a long way in this business.

Remember that 8k shift you denied happened on Facebook and this very group only because you thought 802SHO wouldn’t say anything. That emboldened you lie about the situation publicly until were called out on it. Now suddenly it did happen and you have an explanation….

Integrity.

My integrity is just fine buddy. Never denied the shift, I have nothing to hide and actually have an entire forum post dedicated to our transparency for any customers to provide issues and we work with them to resolve it in the open. I have nothing to hide, and seek no joy in lying to anyone. Why you feel the need to spend your days and nights digging up dirt, you dig enough you'll find it. We're humans like anyone else. Only one person was perfect in this world, maybe you need to talk to him more instead of throwing mud on here.

 

[shoTo5.0]

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is that a 3 or 6 months wait for a revision these days ? Lmao

 

[DadMobile]

My integrity is just fine buddy. Never denied the shift, I have nothing to hide and actually have an entire forum post dedicated to our transparency for any customers to provide issues and we work with them to resolve it in the open. I have nothing to hide, and seek no joy in lying to anyone. Why you feel the need to spend your days and nights digging up dirt, you dig enough you'll find it. We're humans like anyone else. Only one person was perfect in this world, maybe you need to talk to him more instead of throwing mud on here.

Did you forget who 802SHO was that day??? Or thought he wouldn’t say anything? . Don’t start playing the “ I’m a human card” after accusing me of “hatred, libel & slander” on this very forum out of the blue over this issue.


Before you made that post my last two posts here were in December. I guess you were just being extra human that day.

 

[FiveLeeter918]

is that a 3 or 6 months wait for a revision these days ? Lmao

I actually heard Brad has greatly improved his lead times lately. I don't have anything bad to say about Brad, much in the same regard I'd prefer that people act like men and come to us with their issues instead of posting vague YouTube videos on past experiences to try to gain relevance in a platform by throwing dirt and trying to "expose" other tuners. Despite what some people may lead you to think, it is possible to support one company without trying to ruin the reputation of another.

 

[FiveLeeter918]

View attachment 83896
Did you forget who 802SHO was that day??? Or thought he wouldn’t say anything? . Don’t start playing the “ I’m a human card” after accusing me of “hatred, libel & slander” on this very forum out of the blue over this issue.


Before you made that post my last two posts here were in December. I guess you were just being extra human that day.

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You might need to look up the legal context of libel, slander, and defamation of character bud.

 

[DadMobile]

I actually heard Brad has greatly improved his lead times lately. I don't have anything bad to say about Brad, much in the same regard I'd prefer that people act like men and come to us with their issues instead of posting vague YouTube videos on past experiences to try to gain relevance in a platform by throwing dirt and trying to "expose" other tuners. Despite what some people may lead you to think, it is possible to support one company without trying to ruin the reputation of another.

is your definition of a man someone who lies to people on the internet to sales car parts and tunes?

 

[FiveLeeter918]

is your definition of a man someone who lies to people on the internet to sales car parts and tunes?

You really are starting to sound like a child more than a Dad. My 7 year old doesn't even act like this. You need to give up on this, focus on improving your self instead of creating more vague accusations to attempt to defame us. Your time could be better spent on so much more than this. I can recommend some great charitable organizations you can volunteer at to make better use of your time.

 

[DadMobile]

Any good Dad looks out for his community. You look out for a business and yourself. You have made that clear! You have implied you’re going to sue me, attacked my manhood, my fatherhood, my integrity. All because I brought up some of the dumb stuff you do to peoples car’s.

You could just apologize to the community and promise to be better ‍.

 

[SM105K]

is that a 3 or 6 months wait for a revision these days ? Lmao

He responds to me with 24 hours. I guess it's because I am an OG.

 

[shoTo5.0]

I actually heard Brad has greatly improved his lead times lately. I don't have anything bad to say about Brad, much in the same regard I'd prefer that people act like men and come to us with their issues instead of posting vague YouTube videos on past experiences to try to gain relevance in a platform by throwing dirt and trying to "expose" other tuners. Despite what some people may lead you to think, it is possible to support one company without trying to ruin the reputation of another.

I’ve heard the opposite. But it’s all hearsay anyway. People can use whoever they desire Life’s all about choices!

 

[DadMobile]

He responds to me with 24 hours. I guess it's because I am an OG.

Brad and Matt did a lot collaboration, a lot of tuners do behind the scenes. Both have proven tunes. I wonder who Ortiz collaborated with?

 

[Jeremy stumpf]

I have stayed away from this conversation and lurked. Yes my car cracked a ring land on the tune. Yes I've moved on but to say you never heard that is a lie. To say Luis didn't get on Facebook and attempt to humiliate me calling me homopjobic slanders would be another lie. To say you've never heard of a 21psi spike is a lie. My initial tune spiked 22 psi. I'm not bashing you in any way just don't sit and call me a liar thinking I don't lurk here. My 1st email said livielink issues but I will not put that tune back on my car for fuel pressure issues and 22lb boost spikes. I honestly feel ortiz has came leaps and bounds on sho tunes since my issue and I refuse to get into a ******* match over tuners but don't call me a liar when I have logs and emails. I have nothing to say bad about any tuners just don't like reading that I'm a liar when I have every document to back up that I am not.

 

[FiveLeeter918]

I have stayed away from this conversation and lurked. Yes my car cracked a ring land on the tune. Yes I've moved on but to say you never heard that is a lie. To say Luis didn't get on Facebook and attempt to humiliate me calling me homopjobic slanders would be another lie. To say you've never heard of a 21psi spike is a lie. My initial tune spiked 22 psi. I'm not bashing you in any way just don't sit and call me a liar thinking I don't lurk here. My 1st email said livielink issues but I will not put that tune back on my car for fuel pressure issues and 22lb boost spikes. I honestly feel ortiz has came leaps and bounds on sho tunes since my issue and I refuse to get into a ******* match over tuners but don't call me a liar when I have logs and emails. I have nothing to say bad about any tuners just don't like reading that I'm a liar when I have every document to back up that I am not.

Didn't call you a liar sir, I just said I haven't seen the logs that referenced 21.5 psi boost. I just look through both support tickets, one from September 2019 and another from January 2020, and none of the logs you sent ever had a spike that high. Hence why I said if I saw them I would gladly eat crow, but I haven't seen them and you loaded the tune up 5-6 months after the initial tuning process to send us another log out of the blue and I still struggle with why you did that when you claimed in September that you would never load it again and had deleted it off your handheld.