Tom, I have talked to you on the phone before, regarding a product, and you shrugged me off. The reason you see a higher ratio of your blower setup is because Doug installs the setup himself, and you sell a DIY kit(well, kind of a kit). Granted, this can lead to installer/user error, but generally speaking, I have not heard of a motor failure due to Doug's setup, but I know of recurring problems even after dealer installed blowers were added to fresh blocks. (Fred's cam seals anyone?) As far as the ATX is concerned, the ATX user of his blower kit has had 1 tranny, Doug's. He is the best bar-none in rebuilding an ATX to be bulletproof. Do you offer a performance automatic, other than your best source, which you say is Ford? Or mainly, can you offer a better, more reliable alternative to Doug? You do not offer an ATX blower kit due to space, correct? I would not post these things without basis, that's just not how I am. It seems the main complaint of your establishment is that people are not getting their parts on time, or they are getting wrong parts, etc. Every vendor I deal with, whether it be summit racing, ford parts network, sho nut, etc. emails me a tracking number as soon as the item has shipped. They don't beat around the bush on parts availability, and every single one of those vendors gets rave reviews here on the forum. Don't give me a why us attitude, because, if this many people are jumping on your back, there's a reason for it. This forum does not have a negative attitude toward vendors. Just like you earn respect, you also earn distrust, and I think that's what is happening here. Whenever someone asks about buying from SS, the answer is, "buy through Sho Nut so you don't need to put up with SS's BS" So I challenge you Tom, make a mail-order consumer friendly operation that the BBB will approve of, and buyers will double. Take this as you will, but it is intended to be constructive criticizm.
