TSB 14-0186
Ting, Pop or Click Noise From the Front Wheel Area When Accelerating From a Stop, on Turns or When Shifting Between Drive/Reverse and/or Reverse/Drive – 2011-2015 Ford & Lincoln Vehicles
Publication Date: October 6, 2014
FORD: 2011-2014 Flex
2011-2015
Explorer,
Taurus
LINCOLN: 2011-2014
MKS,
MKT
This article supersedes TSB
13-5-14 to update the vehicle model years, Issue Statement and Part List.
ISSUE:
Some 2011-2015
Explorer,
Taurus, 2011-2014 Flex,
MKT and
MKS vehicles may exhibit a noise that could be described as ting, pop or click noise from the front wheel area when accelerating from a stop, on turns or when shifting between drive/reverse and/or reverse/drive.
ACTION:
Follow the Service Procedure Steps to correct the condition.
SERVICE PROCEDURE
- Separate the halfshaft from the wheel hub. Refer to Workshop Manual (WSM), Section 205-04.
- Do not remove the halfshafts from the transmission or power transfer unit (PTU).
- Install one (1) thrust washer, metal surface first, over the halfshaft splines until the metal ring is flat against the wheel bearing mating surface. The nylon surface should face outward toward the hub/splines. (Figures 1 and 2)

Figure 1 – 14-0186

Figure 2 – 14-0186
- Install the halfshaft to wheel hub. Refer to WSM, Section 205-04.
PART NUMBER PART NAME
BB5Z-7G273-B
Washer – Thrust
W712435-S439 Nut –
Wheel Hub
W714890-S440
Nut –
Ball Joint
W713968-S440
Nut –
Sway Bar Link
W714890-S440
Nut –
Tie Rod End
W500220-S439
Bolt –
Dynamic Suspension
OPERATION DESCRIPTION TIME
140186A 2011-2014
MKT,
MKS: Install A
Thrust Washer Onto One (1) Front
Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.8 Hr.
140186B 2011-2014
MKT,
MKS: Install A
Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations) 1.2 Hrs.
140186C 2011-2014 Flex 2011-2015
Taurus: Install A
Thrust Washer Onto One (1) Front
Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.7 Hr.
140186D 2011-2014 Flex 2011-2015
Taurus: Install A
Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations) 1.1 Hrs.
140186E 2011-2015
Explorer: Install A
Thrust Washer Onto One (1) Front
Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.7 Hr.
140186F 2011-2015
Explorer: Install A
Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations) 1.0 Hr.
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
BASIC PART NO. CONDITION CODE
3B436 42