Endless Tranny Problems (Any Experts?)

[BenBrausen]

OK quick breakedown for those that don't know the **** I've been through with my tranny.
I sent it to be rebuilt months ago. They cut the gears and sidecover with the torch then removing a stuck half-shaft. They replaced everything inside with new parts and installed a shift kit and rebuilt/built up the torque converter. I get it back after waitin' over a month. Go to have it installed and it just makes a grindin' noise. Pull it, torque converter is bad. They send me a new high performance unit. They sent a 24 tooth or something and the SHO is 25 or something like that. Can you say "Hard Part Failure?... (Sorry about the pic quality)

Send the tranny back cause it's filled with metal pieces. Get it back a week later. My SHO's been sittin' on a lift at my dad's cusin's shop by now and their not happy with me cause they're loosin' money cause of it. First thing they notice when takin' it outta the box is that the 2 larger stater shafts (spelling? not the smallest one that is in the picture) can move in and out about 1/4". They send it to a local tranny place that says it's junk and won't work. I call the place that rebuilt it, they talk to the dyno place who says they tested it 2 times and it tested like a champ with killer shifts from the TransGo kit. They have preasure charts showin' it worked great. They really believe it's all good. They said once it's in the torque converter and bolted to the flywheel, it shouldn't be able to move anywhere. The local place still says they shouldn't (the smallest one should have a lil' play they said) and say it needs a total rebuild (they also said the pump exploded last time when it really didn't). I called my dad's cusin's shop and told them. They said they'd put it in but after that, its out of the shop and not comin' back in. What do I do if it doesn't work this time? It was rebuilt by NetGearHead and they've been helpful the whole time. They said they'd lay for the extra labor back when we had problems the first time (who knows how much their gonna pay for). Would it be outta line to ask them to pay for the tow and total rebuild at a local tranny shop at this point if it's still no good? The first time I sent it to them was 5/21. They are a member of the Better Business Bureau and I think their willin' to fix the problem, my dad is a lawyer and he's willin' to goto court if that's what it comes to, but I really don't wanna go that route unless I really have to. When will this all end?!?!?!?!?!?!? cry cry cry cry

 

[BlackOnBlackATX]

im sorry man, im always a little squeamish about going with faceless companies like netgearhead for such important things. if you have to get your car out of the shop then you gotta do what you gotta do. i say either have it towed to your driveway then or just pay the money and have it rebuilt and go tell netgearhead you have 2 or 3 testimonials that it will not work and since the first one they sent you grinded itself to pieces anyway that you want all your money back.

 

[BenBrausen]

They're not really nameless. They are supose to be the largest tranny rebuilder in the US. frown

 

[Mr Anonymous]

Ask them to send out a different remanned tranny (that's been run on the dyno at least 12-24 hours) along with one of their people to the shop where it's being installed, or to give you a refund. I wouldn't be surprised if your particular tranny is just a dog, and think you'd be better off with a totally different one and one of their people to oversee it's installation as well as be a first-hand witness to any problems.

Have a documented account of your expenses since the original install of the rebuild prepared and send them a copy of to-date costs.

Also, stick with a stock rebuilt converter. Unless you're running a highly modded engine and are primarily concerned with 1/4 mile times over daily driving, a higher-stall converter isn't worth the loss in fuel economy, higher ATF temps and faster tranny wear. Stock stall speed is matched to the torque curve of the motor, usually at the minimum RPM's where the engine reaches peak torque; and I for one wouldn't want to screw with it for a daily driver with a mostly-stock motor.