Update on climate and radio controls not working right

[jaydee7803]

2010 Taurus SHO, Update on climate and radio controls not working right. Ford ran diagnostics and found codes for FCIM Front controle interface module. Problem is that part is on backorder from Ford so have no time frame on recieving part. Anyone know where I can find (FCIM) for 2010 Taurus SHO

 

[Johnbigdog]

A junk yard.

There is a process called "Parts Backorder Escalation Process" that the dealership. An follow if they so choose.

The dealership can start this, you can too by calling the customer relationship center if you intend to buy a new ford part. 1800-392-3673. You may need your VIN number.

 

[luigisho]

https://shoforum.com/index.php?threads/2010-ford-taurus-sho-complete-part-out.132097/

 

[The pony boy]

https://shoforum.com/index.php?threads/2010-ford-taurus-sho-complete-part-out.132097/

Almost 3 years old.

 

[luigisho]

My bad. I didn't look at the dates. Still worth a shot. Nothin to lose.

 

[SM105K]

This is going to be problem going foward. The big auto companies are not going to continue supporting these infotainment screens ect. It is just like cell phones. Who is using a cell phone that is more then 5 years old?

Savage Geese talks about it in the video below at the 4:47 mark.

Also when these start breaking, how much are they going to be? How many people are going to go into debt because they literally cannot operate the climate controls, radio, ect?

 

[tech10002]

This is going to be problem going foward. The big auto companies are not going to continue supporting these infotainment screens ect. It is just like cell phones. Who is using a cell phone that is more then 5 years old?

Savage Geese talks about it in the video below at the 4:47 mark.

Also when these start breaking, how much are they going to be? How many people are going to go into debt because they literally cannot operate the climate controls, radio, ect?

This is something that really bugs me. Car stereos used to be nearly universally compatible with every other car. It was either DIN or double DIN, sometimes DIN and a half. You could take a 10 year old car and put the latest tech in it. Now you need 10 different half-baked aftermarket interfaces in to even add an amp, and forget about updating the head unit because it’s integrated with air conditioning, seat heaters, driver assist systems, etc. I am a victim of this myself. Our 2012 Mustang has factory nav, and nothing can be done with it. It’s hopelessly outdated, and Ford has abandoned the system.

What I wish would happen is the manufactures would get together and develop a modular system where the infotainment brain and screen would be standard where you could swap them. Let the aftermarket develop upgrades. It would be worth their while if they could develop one form factor for most cars. My recent bought $800 Kenwood nav in my old super duty is 10 times better than the crappy Sync 3 both our newer Fords have. It just works and doesn’t have 100 different bugs that drive me nuts.

 

[SM105K]

This is something that really bugs me. Car stereos used to be nearly universally compatible with every other car. It was either DIN or double DIN, sometimes DIN and a half. You could take a 10 year old car and put the latest tech in it. Now you need 10 different half-baked aftermarket interfaces in to even add an amp, and forget about updating the head unit because it’s integrated with air conditioning, seat heaters, driver assist systems, etc. I am a victim of this myself. Our 2012 Mustang has factory nav, and nothing can be done with it. It’s hopelessly outdated, and Ford has abandoned the system.

What I wish would happen is the manufactures would get together and develop a modular system where the infotainment brain and screen would be standard where you could swap them. Let the aftermarket develop upgrades. It would be worth their while if they could develop one form factor for most cars. My recent bought $800 Kenwood nav in my old super duty is 10 times better than the crappy Sync 3 both our newer Fords have. It just works and doesn’t have 100 different bugs that drive me nuts.

I completely understand. What is crappy is there will be no solution no day.

 

[Eric Morris]

This is going to be problem going foward. The big auto companies are not going to continue supporting these infotainment screens ect. It is just like cell phones. Who is using a cell phone that is more then 5 years old?

Also when these start breaking, how much are they going to be? How many people are going to go into debt because they literally cannot operate the climate controls, radio, ect?

How is that any different at all than having a 20 year old car right now with a bad ECM, or ABS module, or any other computer part? Ford doesn't make the parts anymore.

People make a living cherry picking just the right used parts from junkyards. They know what has been failing and they get those parts.

If it's a matter of "they all fail", there will be re-builders that correct the issues. The majority of the part is a solid design in most cases. Upgrading a particular solenoid/capacitor/resistors or whatever can make a POS part pretty much bulletproof.

All the gloom and doom about fixing these new fangled cars has been going on since what, the electric starter? After some point, the redundant hand crank went away.

For the record I also have a LG G3 that'll be in constant use for 5 years this fall. Full disclosure though- we bought two! Mine had issues about 3 years in. I bought a new phone, didn't like it and swapped with my wife's G3. Kinda apples and oranges though with phones and cars.

 

[SM105K]

How is that any different at all than having a 20 year old car right now with a bad ECM, or ABS module, or any other computer part? Ford doesn't make the parts anymore.

People make a living cherry picking just the right used parts from junkyards. They know what has been failing and they get those parts.

If it's a matter of "they all fail", there will be re-builders that correct the issues. The majority of the part is a solid design in most cases. Upgrading a particular solenoid/capacitor/resistors or whatever can make a POS part pretty much bulletproof.

All the gloom and doom about fixing these new fangled cars has been going on since what, the electric starter? After some point, the redundant hand crank went away.

For the record I also have a LG G3 that'll be in constant use for 5 years this fall. Full disclosure though- we bought two! Mine had issues about 3 years in. I bought a new phone, didn't like it and swapped with my wife's G3. Kinda apples and oranges though with phones and cars.

Technology in Cars and Phones are apple to apples. They are both getting stuffed with technology at such a neck break pace, the older stuff will be obsolete sooner. They both get over the air updates, they can transmit sensitive information, ect. What is going to stop a hacker from literally disabling your car by hacking OnStar?

My biggest problem is when all controls are integrated into a single system and electronically controlled through a touch screen interface. When that interface fails what then? A 20 year old car has for the most part compartmentalized systems. If the radio fails, the climate control usually doesn't. Parts are still readily available mostly. That isn't the case for these new systems.

In my 13 SHO the "mytouch" touchscreen was replaced in 2015 under warranty. One day driving earlier this year my radio completely stopped working, along with my climate controls. This was in the middle of the Arizona summer when it was 115. It annoyed me, but I am used to the heat. Other people might not be used to it. It went back to normal the next time I drove it. Going forward how much is it going to be to replace when it craps out again, even with parts readily available for the time being?

Yes, I can drag myself through a junkyard and remove parts from other cars. But then guess what? I have to use programmer to update the new used parts because the Big Companies married the parts to the particular car I removed them from. I am tech savy, but sometime I struggle with Forscan.

Think about it. They are literally trying to make it to a point that only dealerships will be able to work on their cars. That is truly the end game.

 

[tech10002]

Think about it. They are literally trying to make it to a point that only dealerships will be able to work on their cars. That is truly the end game.

The sad thing is that dealerships can’t even work on them many times. More than once I’ve had to fix infotainment problems related to failed updates on our two Sync 3 Fords myself. The dealership was too incompetent to fix the problems and basically told me I was SOL until Ford came up with a fix.

The service manager doesn’t even seem to understand how the update process works on Sync 3 at my local dealer.

 

[SM105K]

The sad thing is that dealerships can’t even work on them many times. More than once I’ve had to fix infotainment problems related to failed updates on our two Sync 3 Fords myself. The dealership was too incompetent to fix the problems and basically told me I was SOL until Ford came up with a fix.

The service manager doesn’t even seem to understand how the update process works on Sync 3 at my local dealer.

You are 100% correct. This problem will only be exacerbated over time.

 

[Eric Morris]

Think about it. They are literally trying to make it to a point that only dealerships will be able to work on their cars. That is truly the end game.

Been hearing this for decades too. I'm still able to work on everything I own. 2003~2015 era Fords. Yes, I have to use Forscan to access the modules in the newer stuff, but I can see all the data and tell exactly what's going on. I don't have to locate some connector under the dash and try to back probe it while activating something else at the same time like I would in the older stuff. I can turn devices on and off right there in Forscan and see the feedback immediately.

There are some exceptions though. I had issues with the ABS in my 2000 F150. I had no way to access the ABS computer to diagnose it. I just let it go. At 15 years old, it wasn't worth trying to fix it.

 

[SM105K]

Been hearing this for decades too. I'm still able to work on everything I own. 2003~2015 era Fords. Yes, I have to use Forscan to access the modules in the newer stuff, but I can see all the data and tell exactly what's going on. I don't have to locate some connector under the dash and try to back probe it while activating something else at the same time like I would in the older stuff. I can turn devices on and off right there in Forscan and see the feedback immediately.

There are some exceptions though. I had issues with the ABS in my 2000 F150. I had no way to access the ABS computer to diagnose it. I just let it go. At 15 years old, it wasn't worth trying to fix it.

I get exactly what you are saying. I can do most of that in Forscan as well. However, 99% of the people that own these newer cars are unwilling to learn or are just flat out scared to mess with modules ect..... It is actually really cool to add and remove stuff.

I just worry about support going forward.