Just got off the phone with ford. they asked the standard questions, did you do regular oil changes, did you drive after you noticed the problem, have you modified it in any way. The lady was looking for some hints to possible make it seem my fault, which there is none. At the end she basicly said that she is escalating this to the customer care solutions team, and that they will get back to me in two days, but with it being thursday, then more than likely they will call on Monday. So its a waiting game now.
