poor business

[JoeFaSHO4]

I believe i was riped off by alfitz. Im not happy at all. he sent an order that basicly had no packaging execpt a single ply of cardboard ducktaped to the friken thing. actually im rather ****** off, the least you could do for a 230$ order is put in in a fully enclosed package. Not some unprofessional crap like that. I swear a drunk seven year old could have done a better packaging job.

well what can i do except *****, right. I see now why he couldent keep that business profitable.


btw, NONE of my order made it to me in a useable condition, and he will not return my contact attempts. Just thought i would make a note of this SHADY business.

 

[SHOTerror]

First off this belongs in vendor feedback. Secondly, your professionalism and maturity in this whole manner doesn't make people want to help you. This is exactly what mikey, and other vendors who are getting out of the game are talking about. You don't post something this harsh and graphic of a message about a vendor in such a small community. I am willing to bet you didn't wait long at all to come screaming on here. You should at least give the man a chance to make it right before you rip him a new one. Oh well, if I were him, I wouldn't try to make it right now just for the fact that you made this post, I mean really what does he care right? He's closing shop and won't have to deal with unappreciative, impatient customers like you anymore.

 

[SHOspazz92]

First off this belongs in vendor feedback. Secondly, your professionalism and maturity in this whole manner doesn't make people want to help you. This is exactly what mikey, and other vendors who are getting out of the game are talking about. You don't post something this harsh and graphic of a message about a vendor in such a small community. I am willing to bet you didn't wait long at all to come screaming on here. You should at least give the man a chance to make it right before you rip him a new one. Oh well, if I were him, I wouldn't try to make it right now just for the fact that you made this post, I mean really what does he care right? He's closing shop and won't have to deal with unappreciative, inpatient customers like you anymore.

Well said.

 

[90MTXSHO]

 

[Guido]

Icey-Hot Stuntaz 0nwz joo!!

-***** (Needs to be taught how to stunt...)

 

[HopefulSHO]

Do people expect a happy customer when someone ships' something shoddily?

 

[SHOspazz92]

 

[Slo-Sho]

That's f*cked up, someone gets lousy service and can't even post about it. It's funny about how people can talk trash on the forum but at SHO meets nobody seems to talk when they actually face the possibility of physical harm. He posted about how his order had arrived DOA, apparently due to incorrect packaging, and the first reply is someone jumping down his throat. Damn forum thugs. $230 must be pocket change for some people.

 

[flosho]

I believe i was riped off by alfitz. Im not happy at all. he sent an order that basicly had no packaging execpt a single ply of cardboard ducktaped to the friken thing. actually im rather ****** off, the least you could do for a 230$ order is put in in a fully enclosed package. Not some unprofessional crap like that. I swear a drunk seven year old could have done a better packaging job.

well what can i do except *****, right. I see now why he couldent keep that business profitable.


btw, NONE of my order made it to me in a useable condition, and he will not return my contact attempts. Just thought i would make a note of this SHADY business.

I guess I see where this guy is coming from. I mean he payed 230 dollars for something and what he got was duct taped cardboard. I would be ****** too!

From his post he stated that he tried to contact him but didn't get a return messege. I guess the only part that was wrong was he wrote the post when he was angry which sometimes isn't allways the best idea as people become irrational.

 

[90MTXSHO]

The criticism isn't that he may have gotten screwed on an item ... it's the way he presented himself above. Personally, if thats how he emailed Al, I wouldn't reply either. Also, no indication was given as to how long ago it was that he emailed him ... was it an hour? Was it a day, a week?

$230 isn't pocket change by any means (well, to me at least), and he has a right to be upset ... but his post above does not illicit any sympathy from me.

 

[flosho]

Yes true, I was posting my messege under two assumtions:

1. He didn't email Al in the same manor he posted this. I would hope its a bit more professional.
2. He waited at least 2-3 days before posting this.

 

[Rob94]

I believe i was riped off by alfitz. Im not happy at all. he sent an order that basicly had no packaging execpt a single ply of cardboard ducktaped to the friken thing. actually im rather ****** off, the least you could do for a 230$ order is put in in a fully enclosed package. Not some unprofessional crap like that. I swear a drunk seven year old could have done a better packaging job.

well what can i do except *****, right. I see now why he couldent keep that business profitable.


btw, NONE of my order made it to me in a useable condition, and he will not return my contact attempts. Just thought i would make a note of this SHADY business.

I think you need to calm yourself down before you make posts such as this. Al Fitz has a very good reputation on this forum. I see that you are a newbie, obvious have no clue who you are dealing with, and decided to vent off instead of MATURELY contacting the vendor. If your contact attempts were of a similar nature as this little piece of work, then I can see why he is blowing you off.

 

[DavidT]

Slosho makes a GOOD point. If you want to bash Shoshop, you can call them anything in the book. But try another "respected" vendor, you're made into a fool

I am not "bashing Mr. Fitz", but the only thing I ever ordered from him:
1. didn't come in a timely manner
2. was NOT the right part


I'll go out on a limb and say: Shoshop isn't ALL that bad, and they do NOT have the only SUPPOSEDLY poor customer service.

 

[COliveira95]

Quit crying, you're going to flood the place...
waaaaaaaaaaaah waaaaaaaaaaah!

 

[JoeFaSHO4]

OK, In my defence it has been DAYZ. Here is the email in debate
_________________________________
FIRST EMAIL On may 15th

AL, I have just picked up the 94 green doors that you sent me, and I must say that I am very unsatisfied. The packaging that you chose to send the doors in is a terrible job, very unprofessional looking. The way you had shipped the doors totally jeopardized the quality.
I did not receive the doors in the condition you had expressed that they were in. The exposed packaging caused, the edges of the doors to be fully striped of paint, very large scratches on the main outside panels, Dents the size of golf ball, and the corners of the doors were bent over almost a full 90 degrees.

Your doors are Unusable! The current doors on the car are in much better condition, in comparison to the ones that were sent.

I want you to make this right somehow. either with replacements, money return, or credit. I can send you pictures of the damage on your request.

Also, I understand that your not the one at greyhound moving them around, But you are certainly responsible for the packaging that it was shipped in, and that is definitely the fault of the problem.

Get back to me at this address or this number

SECOND EMAIL on MAY 19th

Al, Please Email me back in regards.

Thanks,

____________________________
AND STILL NO REPLY, WTF


AND 230 dollors is no pocket change to me, thats why im so ******. I finally saved enough money over the past few months to get this one project done and I got TOTALLY skrewed. Anyone that says im over reacting can suck an egg, because i work my balls to the dirt for every last penny i come accross.

It is only one persons falut when it comes to an unhappy coustomer IMO

 

[Blue-By-U]

For everyone that flamed this newbie, shame on you. NONE OF YOU gave him the chance to paste a copy of his email to Al Fitz. You all judged him based on his first post. If any one of you wasted that much money on crappy parts you would be just as mad. Look at all the SHO Shop posts. I know this isn't the first complaint with Al Fitz. In fact, I've had some negative transactions with him. I just think many of you are harsh on newbies and expect everyone to know the ropes of the forum upon first posting. Please be considerate of the way others must feel....I know it's hard at times.

 

[90MTXSHO]

It isn't a matter of him being a noob that I criticized him. Had he posted his original email and stated that it's been days since he emailed, and stated what he ordered (I didn't know it was doors, I was thinking emblems ... little different, eh?), then we're on a whole new playing field. I went under the assumption (and at the time justified assumption) that his email was of the same quality like his first post: Childish, hostile, and inappropriate.

For what it's worth - I'm tired of seeing the SHO Shop threads as well. I've been tired of seeing them for months.

 

[Mike Kopstain]

No one can post a negative comment in the vendor forums without getting ripped on. IMHO that is why they are totally useless.

Even in regards to myself (Midwest SHO), if someone posts here with a legitmate complaint or a complaint that even sounds legitamate people jump down that person's throat quicker than he can say his name!

For those that have been around for awhile, when people first started posting about SHO Shop they were attacked and called "ignorant" or "impatient".

It's one thing to counter a negative post and say that you had a positive experience with the vendor; it's another to judge an experience based on the poster's writing style.

In this post I noted a couple things:

1. The person did not post here as soon as he realized there was a problem; he tried contacting the vendor.

3. Instead of making a post that says "Vendor sucks" he posted what he believed was the cause for what happened and followed it up with valid reasons.

Now for my own commentary :

I've not done business with Al but have installed multitudes of used parts that were shipped from him, in some cases sent to our local address, and in all cases the items were packaged very well.

I would suggest that Al is perhaps missing your emails either because of a spam filter or some other anomoly as he posts on the lists alot and has never to my knowledge been accused of ignoring anyone.

I know through my personal experience that he is very quick to help and I'm sure when he sees this he will take care of it.

I also know that comments like "no clue who you are dealing with" are absolutely useless since it shouldn't matter who he is dealing with. It doesn't change the fact at hand.

 

[90MTXSHO]

I still stand firmly behind my statement. I never heard any bad or good reviews about Al, nor would I care. My experience with this subject is solely based on this thread, and in my opinion, his primary post was childish.

1. Only the words "contact attempts" were used to indicate a possibility of multiple email attempts ... and given the context of the rest of the post, you don't know whether the "contact attempts" is one or many.

2. We have no indication of patience; we didn't know how long he waited. Again, it could have been a few hours, a day, a week ... we didn't know based on the primary post.

3. There was little indication of what "could" be done better ... all we hear is how unprofessional it was packaged, and a "drunken seven year old" could package better. That wouldn't fly as a suggestion anywhere, and I don't see why it should here.

Let me make it very clear: I'm not backing Al in this ordeal - it isn't my money, it isn't my business. I'm only backing up my original statement of disagreeing with how the first post was made. Had he posted his second post instead of his first, this whole ordeal would have been avoided. Thus is the problem when posting while angry.

 

[Mike Kopstain]

I think the true issue at hand is people making assumptions, assumptions which since the initial post have been proven wrong. That is the problem all too often here. I really don't think his initial post was that bad.

As a side note, my post was not aimed at you alone.