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New here and just looking for advise
New info. The other dealership didn't change the other oil filter for the turbos and both are stopped up there . The change of the inline filter is part of the repair and it wasn't done. The turbos arent warrantied bc they failed due to oil starvation. The service manager from the current...- Veterantour3
- Post #23
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
Yessir. All I get are people who don't speak English really well adn I have an open complaint from April 8th .no pushback yet. Called a couple more times. No resolution .- Veterantour3
- Post #22
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
Service manager, he said that he already talked it over with the CEO of this dealership and she agrees with whatever is said. The owner of the business (CEOs father) isn't able to be reached because he is retired (service managers words) .- Veterantour3
- Post #19
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
After consulting friends in the insurance business and some Ford techs....I have been advised by them to go to the BBB and to put my story out there to see what the groups g belong to think of it. So IAVA and some other vet groups I belong to. I tried to get any answers I could from the first...- Veterantour3
- Post #17
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
Yessir. It's a real Ford service center/dealership. They have no written records (just that bill that has diag as a line charge) and my in going mileage is the same as outgoing.- Veterantour3
- Post #16
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
Dealership that installed the turbo said that they don't have any repair notes and only a bill. They said that they would not be able to help me and when asked what else I could do or if they would offer any assistance, they said no, nothing else . They said that I would have to take them to...- Veterantour3
- Post #13
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
Thank you. I only have the Chilton Manual for myself. Its states to change the oil and to replace coolant lost. I just don't know the Ford Policy. Thank you for your help.- Veterantour3
- Post #11
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
Better picture- Veterantour3
- Post #10
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
This is from the dealership that did the initial change .No service notes or anything .- Veterantour3
- Post #9
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
The Carfax shows oil changes and the work that was done by the last Ford dealership. The only other items are replacement of recalled or items .- Veterantour3
- Post #8
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
My SHO currently has 92970, the turbo was swapped out with the catalytic converter at 90990 (3 months ago). I used the car to drive back and forth to Little Rock, AR for work. I'll post the paperwork from the first place that changed the turbo/catalytic converter. I contacted Ford and they...- Veterantour3
- Post #7
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New guy with a broker down 2010 SHO
Im from Tennessee and recently purchased a 2010 Ford Taurus SHO .Drove it the first 6000 miles without issues, I love it and it's so comfortable. Had a bad experience with a dealership changing a turbo for me that resulted in the failure of the catalytic converter as well. 2000 miles later I...- Veterantour3
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- Replies: 2
- Forum: Introduce Yourself
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V
New here and just looking for advise
A bill only without any notes. The bill had itemized charges but no diagnosis or turbo notes. No oil change and the parts replaced were turbo assembly, catalytic converter, and nuts/bolts .2800$. Mileage from dropoff to pickup didn't change either.,...so a test drive likely didn't happen .- Veterantour3
- Post #5
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
They don't note the compression. I have been told by other dealerships many things associated with the oil change policy post turbo failure. The person who replaced the first one....didn't tell me anything and his diagnosis consisted of- Veterantour3
- Post #4
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
IMG_20180418_135145032 by Veterantour3 posted Apr 18, 2018 at 1:55 PM- Veterantour3
- Post #3
- Forum: Generation 4 - Maintenance & Troubleshooting
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V
New here and just looking for advise
I have a 2010 Ford Taurus SHO...that I really enjoy. It began blowing white smoke while I was driving from Chattanooga to Little Rock, AR for a few schools. I had the vehicle towed to a Ford Dealership and they diagnosed that it was a turbo failure and that it also fouled my catalytic...- Veterantour3
- Thread
- Replies: 24
- Forum: Generation 4 - Maintenance & Troubleshooting
