great example of good customer service!

[edogg23]

I ordered parts from shonut but then the next day I needed to cancel them and nick and josh at shonut were more than happy to promptly give me a full refund. There customer service is outstanding expecially now that you can order strait from there website.

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_______________________
Erik from Orlando 89 silver SHO 128k miles dynomax cat back w/out resonator, ss y-pipe, ss underdrive pulleys,eibach springs, koni struts, pp motor mounts, 17X8 fitipaldi polaris rims with 245/45/17 zr comp t/a tires SHO FEAR written across the windshield, v1 radar detector quantum tinted windows, custom cold air intake with a ractive heat shield. 14.8 @ 93 mph in 90 degree weather!

 

[NJshofear]

Id like to put my $.02 in. I wasnt even buying anything from them and they were extreamly helpfull about my exhaust design questions about how i should set it up and what to do to quiet it down.

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-Jeremy
- Red 89 SHO
-Upgraded brakes,
-17x7.5 Alesso Turbo(hyper black) wheels W/falken GRb fk451 tires (225/45/17)
-Flowmaster 40 series mufflers
-Coilovers from IPT (when they come in)
-Pioneer head unit, with 2 Rockford Fosgate 12inch subs, and RF amp
-coming soon: Redoing the exhaust(again)SFC, new interior.

 

[Diameg]

I can't say enough about them.
During the group buy for the Y-Pipe, Nick answered my questions very promptly that I had for him.
As far as Josh goes, I have asked him many, many questions and he has answered them all and helped me a lot. Then, when I was having trouble finding someone to install my Y-Pipe, cat back, and UDP's, he did that on a Sunday for me! While the car was up on the lift, he also showed me a lot of stuff underneath it, showed me a Quaife being installed and a tranny that was destroyed that didn't have a Quaife, just all kinds of things.
While hanging the exhaust, he taped sockets to the top of the tail pipes to ensure exact same distance from the bottom of the bumper. I'm a pretty picky guy and if there were not hung exactly the same, I would notice it every time. Well, they are EXACT!
I even drove his supercharged monster, although it was a very brief stint at his place.
I am really happy with their work and how they have dealt with me.

 

[bckicked]

great guy will do business with them anytime. very helpful

 

[SilverSHO]

Okay, this turned out a bit long-winded, but here goes.

I kicked a few e-mails around with Nick C. during the motor mount group buy, and after a couple days I didn't hear from him, and thought I'd been forgotten. But he did get back to me and said that there had been a mixup between himself and Bob W., who organized the group buy. He even waited a week for me to find out if I would indeed have enough money to get the mounts, and told me that if I had the money at the end of the week, I could still get them at the group buy price.

Unfortunately, something came up quite unexpectedly, and I had to use for that the money I'd set aside for the mounts. Even though I couldn't get in on the group buy, the whole process went very smoothly, and Nick always responded promptly to my e-mails. Needless to say, when I do have the money to buy motor mounts, he'll be one of the first vendors I contact. Great customer service.

Which reminds me...these guys are incredibly helpful even if you're not buying anything from them. I asked Josh at one point if there was a way to tell if the 9.25" flywheel has been replaced with the 9.75" one, and he replied with a pretty good procedure on how to check. He never tried to sell me a flywheel, though. I thought that was pretty damn cool.

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Nick
Lt. Titanium 90 136k
ACCEL 8.8 stainless steel wires,
SHO Shop solid torque limiters, Cherry Bomb Turbo II mufflers
AIM: loudog6491, TitaniumSHO; feel free to IM me about anything SHO-related

[This message has been edited by SilverSHO (edited 12-29-2001).]

 

[shoupu]

Josh installed a clutch in my 89 and was excellent.He is meticulous and very knowledgeable.He gave my son and I a place to sleep and an excellent supper.REccomend him to anybody.