Mods, please move thread to Gen 4 section.
Could possibly be a problem with the IPC, may need reprogramming or replacement. I don't think it's the Sync version causing it ...
TSB 14-0109
RIGHT HAND MULTIMEDIA DISPLAY AREA MISSING THE COMPASS AND TURN BY TURN DISPLAY – BUILT ON OR BEFORE 1/25/2014
Publication Date: May 22, 2014
FORD: 2014 Taurus
LINCOLN: 2014 MKS
ISSUE:
Some 2014 Taurus or MKS vehicles built on or before 1/25/2014 may exhibit an issue where the instrument panel cluster (IPC) right hand multimedia display area is missing the compass and turn-by-turn display.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1.Using Integrated Diagnostic System (IDS), Select ToolBox, Module Programming, As-built, IPC.
2.Use the automatic function for programming the module with the as-built data pulled from PTS.
OPERATION DESCRIPTION TIME
140109A 2014 Taurus, MKS: Program The IPC Module Using As-Built Data (Do Not Use With Any Other Labor Operations) 0.2 Hr.
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
BASIC PART NO. CONDITION CODE
10849 04