Displays next to speedometer going blank

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Golfsupt

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While driving the two displays next to the speedometer go blank for about 3 seconds then turn back on. Very intermittent. Has happened roughly 6 times in the last 3 weeks but seems to be increasing. Radio and everything on the main display work fine and don't shut down. 2013 sho. 3.6 sync update I believe. Not sure if that would play a role in the dash screens. Anyone else experienced this problem? Any insight greatly appreciated.
 

SHOdded

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Mods, please move thread to Gen 4 section.

Could possibly be a problem with the IPC, may need reprogramming or replacement. I don't think it's the Sync version causing it ...

TSB 14-0109

RIGHT HAND MULTIMEDIA DISPLAY AREA MISSING THE COMPASS AND TURN BY TURN DISPLAY – BUILT ON OR BEFORE 1/25/2014

Publication Date: May 22, 2014

FORD: 2014 Taurus
LINCOLN: 2014 MKS

ISSUE:

Some 2014 Taurus or MKS vehicles built on or before 1/25/2014 may exhibit an issue where the instrument panel cluster (IPC) right hand multimedia display area is missing the compass and turn-by-turn display.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE
1.Using Integrated Diagnostic System (IDS), Select ToolBox, Module Programming, As-built, IPC.
2.Use the automatic function for programming the module with the as-built data pulled from PTS.

OPERATION DESCRIPTION TIME

140109A 2014 Taurus, MKS: Program The IPC Module Using As-Built Data (Do Not Use With Any Other Labor Operations) 0.2 Hr.

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

DEALER CODING

BASIC PART NO. CONDITION CODE

10849 04
 

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