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SHOZ123

SHO Member
Joined
Dec 2, 2000
Messages
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Location
Illinois
I purchased a headlight for my '97 from this site for $82.50 delivered. Yahoo Headlight Store

Originally they sent me an Eagle Eye headlight. I had one of these last year and it was cracked on the top, didn't match the other OEM headlight WRT interior color as it was silver vs. white, and yellowed in about 6 months darker than the OEM +5 year old headlight.

I was disappointed to say the least so when Yahoo sent me a customer satisfaction survey I let them know what I thought. Yahoo sent a copy to the store owner who contacted me wanting to know what was the matter. I told them the Eagle Eye was a POS and that it was broken and I wanted a refund. They tried to get me to file a damage claim with UPS but the exterior box was in great shape while the interior box had two holes in it. Knowing what I do about UPS this would have been a futile damage claim. I also told the I did not want the Eagle Eye brand.

They responded that the carry another brand that was the Toyota OEM manufacturer and offered to send me one of these and arrange for pick-up of the Eagle Eye light for no charge. I accepted and received the headlight today. It matches the OEM almost exactly and appears to be a high quality unit. I am quite pleased.

<small>[ November 02, 2002, 12:23 PM: Message edited by: SHOZ123 ]</small>
 
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